Territory Service Manager

Ventures Hrd Centre

Varanasi

On-site

INR 500,000 - 1,000,000

Full time

14 days+

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Job summary

Ventures Hrd Centre is seeking a Territory Service Manager for auto services across pan-India. The role covers after-sales service for 2-wheelers, driving CSI/NPS improvements, and ensuring BS6 service standards while training dealer teams and analyzing complaints.

The candidate will boost service inflow through camps and AMC, ensure strict process compliance, support dealer profitability, and furnish OEM feedback. Location is Noida/Noida-adjacent cities with pan-India scope.

Qualifications

UG: B.Tech / B.E. in Any Specialization
PG: MBA/PGDM in Any Specialization

Responsibilities

Handle after-sales service for 2-wheelers
Improve CSI/NPS
Ensure BS6 service standards
Train dealer teams
Analyze complaints
Boost service inflow via camps & AMC
Ensure process compliance
Dealer profitability
Provide product feedback to OEM

Skills

After-sales service

CSI/NPS

BS6 service standards

Dealer training

Complaint analysis

Process compliance

Dealer profitability

OEM product feedback

Education

B.Tech/B.E.

MBA/PGDM

Job description

Territory Service Manager For Auto Company For Pan India

5-9 Yrs 5-10 Lacs P.A. Noida, Ghaziabad, New Delhi, Lucknow, Ahmedabad

Responsibilities

Handle after-sales service for 2-wheelers, improve CSI/NPS, ensure BS6 service standards, train dealer teams, analyze complaints, boost service inflow via camps & AMC, ensure process compliance, dealer profitability, and product feedback to OEM.

Education