TERRITORY SERVICE EXECUTIVE

Roots Group; New Delhi; On-site; INR 420,000 - 700,000; Full time

Job summary

Roots Group in Delhi is seeking a proactive maintenance specialist to oversee preventive maintenance, breakdown support, and timely servicing of industrial cleaning equipment deployed at Delhi Metro project locations.

You will ensure customer satisfaction and drive service KPIs through meticulous documentation, regular site visits, and rapid fault resolution.

Qualifications

• Routine preventive maintenance of industrial cleaning equipment.
• Timely service and breakdown support to Delhi Metro sites.
• Maintain clear service documentation and reports.
• Strategies to reduce repeat breakdowns and improve KPIs.

Responsibilities

• Routine preventive maintenance of industrial cleaning equipment.
• Provide breakdown support and timely servicing at Delhi Metro locations.
• Prepare and maintain service documentation and reports.
• Work on reducing repeat breakdowns to improve KPIs.

Skills

Equipment maintenance

Customer support

Service documentation

Breakdown reduction

Job description

To ensure the smooth operation, preventive maintenance, breakdown support, and timely servicing of industrial cleaning equipment deployed at Delhi Metro project locations while maintaining high customer satisfaction and achieving service KPIs.

• Equipment Maintenance
• Customer Support
• Service Documentation
• Repeat Breakdown Reduction

Requirements

Branch:
Noida
Dated:03.07.2026

Deputation area :
New Delhi Metro

Total Machine population
900
HPJ- 50,E4043 -100,B4545-50, SD430-100,Flipper+ -100, W34P -140, Roots VAC -200, Stream cleaner -10, I scrub -10, Back back - 50