Territory Manager-RCU

IDFC FIRST Bank; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IDFC FIRST Bank in Mumbai seeks an Area Manager- RCU to lead risk control activities across Retail Banking products. The role covers pre- and post-disbursement checks, fraud investigations, MIS reporting, and partnering with DSAs/CPAs to mitigate risks.

You will mentor teams and drive data-driven process improvements. Candidate should have 4–8 years in RCU or related fields, with Graduate or MBA Finance qualification.

Qualifications

• Graduate in any discipline.
• Postgraduate MBA Finance preferred.
• 4–8 years of experience in RCU or related risk/control roles.

Responsibilities

• Managing entire RCU activities for the assigned area.
• Supervise risk control, Fraud Control (FCU/RCU), Investigations & Field Verifications.
• Pre-disbursement sample verification for checking authenticity of documents.
• Post-disbursement sample checking through borrower visits.
• Regularly monitoring RCU agencies.
• Mitigate risk when processes are outsourced to DSAs & CPAs.
• Maintain and share MIS at approved intervals.
• Ensure data sanctity and audit compliance.
• Manage projects in core risk infrastructure, tools, systems and data.
• Keep abreast of fraud trends and provide updates to Bank departments.
• Oversee fraud surveillance on banking transactions.

Education

Graduate – Any

Postgraduate – MBA Finance

Job description

Job Purpose

The role holder has the responsibility of managing the Risk Control activities covering all products across the Retail platform within the area. The role holder is expected to undertake evaluation of business processes on the basis of random sampling of loan proposals on pre-defined parameters, document and report the findings together with process enhancements to management. It will include analysis of critical MIS reports for identification of uneven trends, undertake fraud investigations and implement fraud control measures to minimize losses.

• Managing entire RCU activities for the assigned area
• Supervise risk control, Fraud Control (FCU/RCU), Investigations & Field Verifications activities in the allocated area
• Pre-disbursement sample verification for checking authenticity of documents
• Post-disbursement sample checking through borrower visits
• Regularly monitoring RCU agencies
• Ensuring that the risk of various processes being outsourced to DSAs & CPAs is mitigated
• Maintaining and sharing of MIS at approved intervals
• Ensure sanctity of Data reported
• Ensure audit of assigned business for verifying process compliance
• Manage projects in core risk infrastructure, tools, systems and data
• Ongoing research and keeping abreast with the latest fraud trends and providing updates to various departments within the Bank
• Manage fraud surveillance mechanism on banking transactions
• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.
• Attract & retain best-in class talent to meet Bank's rapid growth targets

Job Requirements

Job Title – Area Manager- RCU

Business Unit – Retail Banking

Function – Risk

Job Purpose The role holder has the responsibility of managing the Risk Control activities covering all products across the Retail platform within the area. The role holder is expected to undertake evaluation of business processes on the basis of random sampling of loan proposals on pre-defined parameters, document and report the findings together with process enhancements to management. It will include analysis of critical MIS reports for identification of uneven trends, undertake fraud investigations and implement fraud control measures to minimize losses.

Roles & Responsibilities

• Managing entire RCU activities for the assigned area
• Supervise risk control, Fraud Control (FCU/RCU), Investigations & Field Verifications activities in the allocated area
• Pre-disbursement sample verification for checking authenticity of documents
• Post-disbursement sample checking through borrower visits
• Regularly monitoring RCU agencies
• Ensuring that the risk of various processes being outsourced to DSAs & CPAs is mitigated
• Maintaining and sharing of MIS at approved intervals
• Ensure sanctity of Data reported
• Ensure audit of assigned business for verifying process compliance
• Manage projects in core risk infrastructure, tools, systems and data
• Ongoing research and keeping abreast with the latest fraud trends and providing updates to various departments within the Bank
• Manage fraud surveillance mechanism on banking transactions

Managerial & Leadership Responsibilities

• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.
• Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualifications

Graduate – Any

Postgraduate – MBA Finance

Experience

Minimum of 4-8 Years + of experience in RCU