Area FCU Manager (Jodhpur)

ABC - Aditya Birla Housing Finance Limited; Rajasthan; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ABC - Aditya Birla Housing Finance Limited is seeking a seasoned Risk Containment professional to lead the RCU. The role focuses on risk-free customer onboarding, fraud investigations, and ad-hoc activities aligned with the company’s affordability finance goals.

You will apply analytics, manage fraud detection processes, and collaborate with internal teams to strengthen controls and deterrents across the mortgage portfolio.

Qualifications

• Excellent understanding of current market practices in Fraud Detection, Investigation, Analytics, etc.

Responsibilities

• Oversee the Risk Containment Unit (RCU) to ensure risk-free on-boarding and prevent fraud across mortgage-related NBFC/HFC operations.
• Coordinate with cross-functional teams, monitor fraud trends, and drive investigations with timely, data-driven decisions.

Skills

Fraud Detection

Investigation

Analytics

Job description

Job Purpose

Responsible for the Risk Containment Unit (RCU) ensuring a risk free on boarding of the customers, investigation and any other ad-hoc activities keeping in line with the organization’s goal gaining leadership in affordable finance space though prudent risk control methods

Job Purpose

Responsible for the Risk Containment Unit (RCU) ensuring a risk free on boarding of the customers, investigation and any other ad-hoc activities keeping in line with the organization’s goal gaining leadership in affordable finance space though prudent risk control methods

Enabling Skill Sets & Qualifications

Excellent understanding of current market practices in Fraud Detection, Investigation, Analytics, etc.

3+ years of progressively responsible experience in managing the Fraud detections process with NBFCs/HFC’s in the mortgage business

KRA's

Key Result Areas (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

General Overview of RCU process (Pre-Sanction Sampling, Fraud savings, Fraud Hit rate in Location

• Notional Savings in the assign location for all cases reported in fraud. Monthly Hit.

• Process TAT
• Cost
• MIS Management & Portfolio Management
• Performance demonstrates in monitoring /Managing RCU vendors, error free reporting, Sampler/Verifiers, trainings, Escalation Management, Overall reporting TAT Management, Timey FCU MIS and Billing Submission, Fraud Alert Circulation, Fraud trend Sharing, Data Mining.

Digital Initiatives

• Hunter: - Use, Monitoring & Saving
• Internal Dedupe search & inhouse checks
• Closer TAT & catch vs match % of hunter cases, hit rate in desktop/online/market resources searches and inhouse checks.
• Investigation& Deterrent setting.
• Cross checks of internal reports FI, Technical, Valuation and CAM
• A. Conducting Customer, Channel/Vendor & Internal meeting to investigate reported fraud cases and ascertain fraud perpetuation Point of resulting in all cases.
• B. Feedback sharing for making process’s intact and deterrent setting.
• Timely submission of fraud tracker data.
• Participation in adhoc investigation with satisfactory closer result.
• E. To check for any process/Policy compromise at sourcing end.
• Review of Collection data proactively and identification of Gaps

Training

• A. Sampler/Business/U/w trainings.
• B. Vendor FCU training for sustained/Improved quality and delivery.

Additional Activities/Initiative

• A. Initiative undertaken for capability building of samplers/Vendors.
• B. Global directed behaviour face to face interaction, which are effective in conducting/Setup fraud identification.
• Conducting assets verification and feedback
• New trigger identifications.