Territory Manager

Birla Carbon; Jodhpur; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Birla Carbon is seeking a Territory Manager in India (Rajasthan, Jodhpur) to cultivate client relationships, drive sales targets, and manage accounts within the Digital Platforms org. The role emphasizes market development, credit management, and timely order execution through digital channels.

The candidate should have a BBA with 3+ years of channel sales experience, strong communication, and a deep understanding of local market dynamics.

Qualifications

• BBA with 3+ years of experience in Channel sales, preferably in the Construction sector.
• Strong customer service focus and target achievement mindset.
• Excellent negotiation and interpersonal abilities.
• Knowledge of local market dynamics and industry trends.

Responsibilities

• Lead generation and relationship building with clients through visits and calls.
• Manage collections and assist clients with online orders.
• Support market development and onboarding of retailers.
• Analyze sales data and oversee new product launches within budget.
• Collaborate on credit management and monitor credit utilization.
• Resolve service issues promptly to ensure customer satisfaction.

Skills

Client relationships

Sales targets

Communication skills

Digital literacy

Market understanding

Education

BBA

Tools

Digital tools

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Territory Manager

Designation : Manager

Location : India Rajasthan Jodhpur

Organization : Digital Platforms

Job Description:

Job Purpose

The Territory Manager serves as a vital partner, fostering strong and profitable client relationships within the city/cluster. They achieve this through a comprehensive strategy encompassing building long-term client relationships, managing accounts, working on market opportunities and new initiatives, partnering on credit and collections management to mitigate risk, and delivering data-driven reports and analysis to achieve the target sales numbers.

Key Accountabilities & Support Actions

Lead Generation and ClientRelationship Building

• Proactively generate sales leads through various channels by conducting extensive market research.
• Develop and nurture strong relationships with existingand potential clients through regular client visits andeffective communication.
• Achieve ambitious sales targets set by the City Head.

Collections and Order Management

• Ensure timely collections of all outstanding receivables by following established procedures.
• Assist clients with placing orders digitally by setting up meetings, assessing their needs, and navigating the online platform.

Market Development and Product Knowledge

• Support the City Head in executing strategies to onboard new retailers within the city/cluster.
• Maintain a deep understanding of the company'sproduct portfolio to effectively recommend solutions toclients.
• Actively contribute to the execution of new retailinitiatives launched.

Product portfolio

• Managing the product portfolio by analysing sales data, identifying trends, recommending new product additions, and overseeing the launch of new retail initiatives within budget and approval processes.

Credit Management

• Work collaboratively with the City Head to track credit utilization and requirements for assigned clients.
• Identify suitable dealers for participation in the company's financial credit program.

Customer Satisfaction

• Resolve service and quality issues promptly and efficiently to ensure high customer satisfaction.
• Maintain open communication with clients to address their concerns and build long-term relationships.

Qualifications & Skills

• BBA with 3+ years of experience in Channel sales, preferably in the Construction sector.
• Result oriented with a focus on exceptional customer service and achieving targets
• Strong influencing and communication skills.
• Excellent communication, negotiation, and interpersonal skills.
• Digital literacy and ability to understand digital tools and processes.
• Knowledge of local market dynamics, regulations, and industry trends.

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