Territorial Manager Sales Application Support

Genuine Biosystem Pvt Ltd.; Chennai, Coimbatore District, Vellore; Híbrido; INR 700.000 - 1.200.000; Jornada completa

Descripción de la vacante

Genuine Biosystem Pvt. Ltd. seeks an experienced Territorial Manager Sales & Application Support to drive territory growth in IVD diagnostics. You will develop strong customer relationships, promote diagnostic products, and provide application support across labs, hospitals, and clinics.

The role requires excellent communication, strategic selling, and willingness to travel across Tamil Nadu to meet targets and expand dealer networks.

Formación

• Bachelor or Master in Life Sciences, Biochemistry, Biotechnology, Microbiology, Chemistry, Medical Laboratory Technology or related field.
• 45 years of relevant experience in IVD/diagnostics or medical devices is stated.
• Experience in diagnostic product sales, customer handling and application support is preferred.

Responsabilidades

• Achieve sales targets for IVD products and related instruments in the Tamil Nadu territory.
• Develop dealer and distributor networks and manage customer relationships.
• Provide product demonstrations, application guidance, and technical support to customers.
• Coordinate with service/technical teams to resolve issues and train laboratory personnel.

Conocimientos

Good communication

Presentation

Negotiation

Relationship-management

Territory sales

Educación

Bachelor's or Master's in Life Sciences or related discipline

Herramientas

CRM/MIS

Descripción del empleo

JOB DESCRIPTION
Position: Territorial Manager Sales & Application Support (IVD)
Company: Genuine Biosystem Pvt. Ltd.
Department: Sales & Application Support
Industry: In Vitro Diagnostics (IVD) / Medical Diagnostics
Experience: 45 Years
Employment Type: Full-Time
Total Vacancies: 4
Job Location: Tamil Nadu Territory-Based Role
Job Summary
We are looking for experienced and result‑oriented professionals to join our team as Territorial Managers Sales & Application Support in the IVD diagnostics industry. The ideal candidates will be responsible for developing territory-wise business, managing customer relationships, promoting diagnostic products, providing application support, and achieving sales targets.

Key Responsibilities

1. Sales & Business Development

• Achieve sales targets for IVD diagnostic products, reagents, kits, and related instruments.
• Develop new business opportunities with diagnostic laboratories, hospitals, clinics, and healthcare institutions.
• Build and maintain strong relationships with customers and channel partners.
• Identify market opportunities, monitor competitor activities, and expand territory coverage.
• Manage sales pipelines, prepare forecasts, and submit regular sales reports.

2. Application Support & Customer Service

• Provide product demonstrations, application guidance, and technical assistance to customers.
• Support customers in product installation, instrument operation, troubleshooting, and routine application queries, as applicable.
• Coordinate with the Service, Technical, and Application teams to resolve customer issues promptly.
• Conduct product training for laboratory personnel and customers.
• Ensure customer satisfaction and encourage repeat business.

3. Territory & Account Management

• Manage the assigned territory independently and plan regular customer visits.
• Develop dealer and distributor networks where applicable.
• Follow up on quotations, orders, payments, and outstanding collections.
• Maintain accurate customer records and CRM/MIS reports.
• Travel within the assigned territory to achieve business and customer support objectives.

Eligibility & Requirements

• Bachelors or Masters degree in Life Sciences, Biochemistry, Biotechnology, Microbiology, Chemistry, Medical Laboratory Technology, or a related discipline.
• 45 years of relevant experience in IVD, diagnostics, medical devices, or laboratory products.
• Experience in diagnostic product sales, customer handling, and application support is preferred.
• Good communication, presentation, negotiation, and relationship-management skills.
• Strong business development and territory management capabilities.
• Willingness to travel extensively within the assigned territory.

Territory-Based Locations

• Chennai
• Vellore
• Coimbatore
• Trichy
• Madurai

Join Genuine Biosystem Pvt. Ltd. and contribute to delivering reliable diagnostic solutions for better healthcare.