Telesales Representative

Padhle; Indore District; On-site; INR 150,000 - 210,000; Full time

Job summary

Padhle.in, a product by PAPERGIST INNOVATIONS PRIVATE LIMITED, seeks a Telesales Representative for full-time, on-site work in Indore. You will promote educational products, explain features, and guide customers through the purchase process.

You will handle inquiries, maintain CRM records, and strive to meet sales targets while collaborating with sales and marketing teams to refine messaging and offers. Training is provided to stay updated on offerings.

Qualifications

• Strong communication and active listening for learners and parents.
• Customer service skills for inquiries and concerns.
• Sales skills including lead qualification and closing.
• Ability to quickly learn product details and apply sales scripts.
• Comfort working in a target-driven environment with CRM/spreadsheet tools.
• On-site work in Indore and handling high call volume.
• Experience in telesales or EdTech is advantageous.
• Minimum high school diploma; a graduate degree is preferred.

Responsibilities

• Make outbound calls to promote Padhle’s educational products and explain features.
• Handle inbound inquiries and resolve basic questions.
• Maintain records of calls, leads, and conversions in the CRM system.
• Follow up on leads to meet or exceed sales targets.
• Collaborate with sales and marketing teams to refine messaging and offers.
• Provide customer feedback to improve products and participate in training.

Skills

Communication skills

Customer service

Sales skills

Training adaptability

CRM familiarity

On-site in Indore

Education

High school diploma

Bachelor’s in business/communications (preferred)

Job description

Company Description

Padhle.in, a product by PAPERGIST INNOVATIONS PRIVATE LIMITED, provides accessible educational material designed to make studying more impactful and engaging. The platform focuses on simplifying complex concepts and delivering high-quality learning resources at learners’ fingertips. By combining innovation with user-friendly content, Padhle.in aims to support students in achieving better academic outcomes. The company values continuous improvement, learner-centric design, and a collaborative approach to building effective educational tools.

Role Description

The Telesales Representative role at Padhle is a full-time, on-site position based in Indore. In this role, the representative will make outbound calls to prospective and existing users to promote Padhle’s educational products, explain features and benefits, and guide them through the purchase process. The position involves handling inbound inquiries, resolving basic customer questions, and maintaining accurate records of calls, leads, and conversions in the CRM system. The representative will follow up on leads, meet or exceed sales targets, and collaborate with the sales and marketing teams to refine messaging and offers. The role also includes providing feedback from customers to improve products and participating in periodic training to stay updated on offerings and sales techniques.

Qualifications

• Strong Communication skills, including clear speaking, active listening, and the ability to explain products effectively.
• Customer Service and Customer Support skills to handle inquiries, address concerns, and ensure a positive experience for learners and parents.
• Sales skills, including lead qualification, persuasion, negotiation, and closing, with a focus on telesales.
• Training-related skills, such as the ability to quickly learn product details and apply sales scripts and guidelines.
• Comfort working in a target-driven environment with basic proficiency in CRM tools or spreadsheets.
• Ability to work on-site in Indore, manage time effectively, and handle a high volume of calls.
• Prior experience in telesales, education services, or EdTech is an advantage.
• Minimum high school diploma; a graduate degree in business, communications, or a related field is preferred.