Telesales Executive in Delhi, Gurgaon

Fin Maverick; Gurugram District; On-site; INR 350,000 - 520,000; Full time

Job summary

Fin Maverick is seeking an energetic sales professional to drive outbound calls and registrations. You will engage with prospective customers, understand needs, and recommend Fin Maverick programmes.

The role involves communicating features, benefits, and pricing, and converting inquiries into paid registrations. You will follow up with leads via calls, WhatsApp, and email, handle objections, and maintain CRM records while aiming for daily, weekly, and monthly targets.

Responsibilities

• Make outbound calls to prospective customers from the leads provided by Fin Maverick.
• Understand customer requirements and recommend the relevant Fin Maverick programme.
• Clearly communicate the features, benefits, pricing, and value of the offerings.
• Convert interested prospects into paid registrations and enrolments.
• Follow up consistently with interested and undecided leads through calls, WhatsApp, and email.
• Handle customer questions and objections effectively.
• Identify high-intent leads and prioritise follow-ups accordingly.
• Maintain accurate records of calls, conversations, follow-ups, and conversions in the CRM.
• Achieve daily, weekly, and monthly calling and sales targets.
• Coordinate with the marketing and operations teams on registrations and customer requirements.
• Share recurring customer feedback and objections with the management team to improve sales messaging.
• Maintain professional communication and a positive customer experience throughout the sales process.

Job description

• Make outbound calls to prospective customers from the leads provided by Fin Maverick.


• Understand customer requirements and recommend the relevant Fin Maverick programme.


• Clearly communicate the features, benefits, pricing, and value of the offerings.


• Convert interested prospects into paid registrations and enrolments.


• Follow up consistently with interested and undecided leads through calls, WhatsApp, and email.


• Handle customer questions and objections effectively.


• Identify high-intent leads and prioritise follow-ups accordingly.


• Maintain accurate records of calls, conversations, follow-ups, and conversions in the CRM.


• Achieve daily, weekly, and monthly calling and sales targets.


• Coordinate with the marketing and operations teams on registrations and customer requirements.


• Share recurring customer feedback and objections with the management team to improve sales messaging.


• Maintain professional communication and a positive customer experience throughout the sales process.

Key Responsibilities

• Make outbound calls to prospective customers from the leads provided by Fin Maverick.


• Understand customer requirements and recommend the relevant Fin Maverick programme.


• Clearly communicate the features, benefits, pricing, and value of the offerings.


• Convert interested prospects into paid registrations and enrolments.


• Follow up consistently with interested and undecided leads through calls, WhatsApp, and email.


• Handle customer questions and objections effectively.


• Identify high-intent leads and prioritise follow-ups accordingly.


• Maintain accurate records of calls, conversations, follow-ups, and conversions in the CRM.


• Achieve daily, weekly, and monthly calling and sales targets.


• Coordinate with the marketing and operations teams on registrations and customer requirements.


• Share recurring customer feedback and objections with the management team to improve sales messaging.


• Maintain professional communication and a positive customer experience throughout the sales process.

About Company: Fin Maverick is home to a growing community of learners preparing with intent and discipline. While each learner moves at their own pace, the experience is shaped by a shared commitment to understanding, consistency, and doing the work properly. A learning that doesn't leave you behind.