Telesales Executive

Astrokarma; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

AstroKarma is a fast-growing astrology startup in India seeking a passionate telesales professional.

You will make outbound calls, handle inquiries, and drive conversions through WhatsApp and phone, while explaining services and packages. Join a dynamic team focused on customer success and hit daily, weekly, and monthly targets. Immediate joiners preferred.

Qualifications

• Strong verbal communication and interpersonal skills.
• Comfortable speaking with customers over the phone.
• Good negotiation and relationship-building abilities.
• Bachelor’s degree.
• Proficient with WhatsApp, CRM tools, and basic computer apps.
• Experience with Excel or Google Sheets.
• Self-motivated, target-driven and eager to learn.
• Experience in telesales or customer service is a plus.

Responsibilities

• Make outbound calls to prospective and existing customers and generate sales.
• Handle inbound queries and convert leads into customers.
• Follow up with leads through phone, WhatsApp, and other channels.
• Understand customer requirements and recommend suitable Astrokarma services.
• Explain services, offers, and packages clearly to customers.
• Build and maintain positive relationships with customers.
• Maintain accurate records of customer interactions in CRM.
• Follow up regularly with interested and potential customers.
• Work towards achieving daily, weekly, and monthly sales targets.
• Coordinate with operations and customer success teams for smooth experience.
• Collect customer feedback and share insights with the team.
• Support the team in improving sales processes and conversions.

Skills

Verbal communication

Phone sales

Negotiation

Relationship building

Self-motivation

Learning mindset

Customer service

Education

Bachelor’s degree

Tools

WhatsApp

CRM tools

Excel/Sheets

Job description

About Astrokarma:

AstroKarma is a modern astrology consultation platform co-founded by Dr. Jai Madaan and Eleven. Rooted in the belief that astrology should guide, not confuse, AstroKarma connects users with carefully vetted astrologers for personalised, real-world advice across relationships, career, and life transitions.

At its core, AstroKarma champions positive astrology - focusing on empowerment, clarity, and actionable directory, rather than fear-based predictions.

Key Responsibilities

• Make outbound calls to prospective and existing customers and generate sales.
• Handle inbound customer queries and convert leads into customers.
• Follow up with leads through phone calls, WhatsApp, and other communication channels.
• Understand customer requirements and recommend suitable Astrokarma services.
• Explain services, offers, and packages clearly to customers.
• Build and maintain positive relationships with prospective and existing customers.
• Maintain accurate records of customer interactions and update the CRM.
• Follow up regularly with interested and potential customers.
• Work towards achieving daily, weekly, and monthly sales targets.
• Coordinate with the operations and customer success teams to ensure a smooth customer experience.
• Collect customer feedback and share relevant insights with the team.
• Support the team in improving sales processes and customer conversion.

Requirements

• Excellent verbal communication and interpersonal skills.
• Confident and comfortable speaking with customers over the phone.
• Good convincing, negotiation, and relationship-building skills.
• Bachelor’s degree.
• Comfortable using WhatsApp, CRM tools, and basic computer applications.
• Basic knowledge of Microsoft Excel or Google Sheets.
• Strong follow-up skills and a target-oriented approach.
• Self-motivated, energetic, and eager to learn.
• Previous experience in telesales, telecalling, business development, or customer service is a plus

What You Will Gain:

• Hands-on experience in Telesales, Business Development, and Customer Relationship Management.
• Practical experience in handling leads and converting prospects into customers.
• Exposure to CRM and sales processes.
• Opportunity to develop communication, negotiation, and sales skills.
• Work experience in a fast-paced startup environment.
• Hands-on experience in sales and business operations.
• Exposure to startup growth strategies and customer lifecycle management.
• Opportunity to work closely with the founding team.
• Mentorship and practical learning in sales, operations, and customer experience.
• Immediate joiners preferred.

Preferred Skills

• Prior experience in Tele sales
• Familiarity with CRM tools.
• Interest in startups, wellness, or astrology is a plus.

If you're someone who enjoys interacting with people, solving problems, and contributing to a fast-growing startup, we'd love to hear from you!