Telesales Executive

Policybazaar.com; Gurugram District; Presencial; INR 300.000 - 400.000; Jornada completa

Descripción de la vacante

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Associate Sales Consultant. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

This full-time role at Policy Bazaar Insurance Brokers Pvt. Ltd.

Formación

• Experience in customer service or sales is preferred.
• Strong communication and interpersonal abilities.
• Proficient with basic computer skills.

Responsabilidades

• Handle customer inquiries via phone, email, and chat.
• Provide detailed information about our products and services.
• Assist customers in making informed decisions about their insurance needs.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer complaints in a professional and timely manner.
• Collaborate with team members to improve customer satisfaction.

Conocimientos

Excellent communication

Interpersonal skills

CRM familiarity

Problem solving

Detail oriented

Educación

High School Diploma

Bachelor's degree preferred

Herramientas

CRM systems

Descripción del empleo

Job Title: Associate Sales Consultant

Company: Policy Bazaar Insurance Brokers Pvt. Ltd.

Location: Sector 44, Gurugram

(Walk-in Interviews only)

Employment Type: Full-time

Salary range: ₹3 - ₹4LPA, depending on relevant experience.

Job Description

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Associate Sales Consultant. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide detailed information about our products and services.
• Assist customers in making informed decisions about their insurance needs.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer complaints in a professional and timely manner.
• Collaborate with team members to improve customer satisfaction.

Requirements

• Experience: 0-4 years in customer service or sales.
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Basic computer skills and familiarity with CRM systems.
• Strong problem-solving abilities and attention to detail.
• High School Diploma and Bachelor's degree preferred.

Working Conditions

• 6-day working week.

We do not conduct virtual interviews.

Policy Bazaar is an equal opportunity employer and welcomes candidates from all backgrounds to apply.