Associate Sales Consultant

Policybazaar; Gurugram District; On-site; INR 320,000 - 420,000; Full time

Job summary

Policybazaar is seeking an Associate Sales Consultant in Gurugram. This role involves engaging with customers through various communication channels, effectively explaining insurance products, and achieving sales targets. Candidates should possess excellent communication skills in English and Hindi, with basic computer knowledge. Both freshers and experienced individuals are encouraged to apply. The salary package ranges from 3.2 LPA to 4.2 LPA depending on experience.

Qualifications

• Strong communication skills in English and Hindi.
• Proficiency in handling customer queries.
• Basic knowledge of computers and MS Office.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain insurance products effectively.
• Achieve monthly sales targets.
• Maintain customer satisfaction through follow-ups.
• Handle objections and resolve customer queries.

Skills

Excellent communication skills (English and Hindi)

Ability to handle customer queries

Basic computer knowledge

Patience and empathy

Tools

MS Office

Job description

Job Title: Associate Sales Consultant (Regional Languages Prefer only)

Office Location: Gurugram, Haryana (Only)

PolicyBazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:

• Engage with international customers via calls, emails, and chats.
• Explain insurance products and services effectively to clients.
• Achieve monthly sales targets and contribute to revenue growth.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Required Skills:

• Excellent communication skills (verbal and written) in English and Hindi.
• Ability to handle customer queries efficiently and politely.
• Basic computer knowledge and proficiency in MS Office and email.
• Patience and empathy to manage difficult or irate customers.
• Freshers and experience both can apply.
• Salary package 3.2 LPA to 4.2 LPA.

Preferred Languages: English, Hindi, Tamil, Telugu; Salary: 3.2 - 4.2 LPA.