Telesales Executive

NoBroker HR; Bengaluru; Presencial; INR 240 000 - 360 000; Tempo integral

Resumo da oferta

NoBroker HR in Bengaluru East is seeking a Telesales Executive to handle outbound and inbound calls, educating potential customers about NoBroker’s services and capturing property requirements.

You will explain features and pricing, address queries, follow up on leads, and update detailed notes in our CRM. A background in sales or customer service and strong communication in English/Hindi is essential. This is a full-time on-site role in a fast-paced, target-driven environment.

Qualificações

• Clear spoken English and Hindi; ability to explain services over the phone.
• Strong customer service mindset and issue resolution skills.
• Proven track record in sales or lead generation and meeting targets.
• Basic computer proficiency and CRM usage.

Responsabilidades

• Educate potential customers about NoBroker services and pricing.
• Handle outbound and inbound calls to convert leads.
• Follow up on leads and update CRM with call notes.
• Coordinate with internal teams for onboarding and support.
• Achieve individual and team sales targets.

Conhecimentos

Communication skills

Customer Service

Sales and Lead Generation

CRM tools

Telesales / Inside sales

Formação académica

Higher secondary or Bachelor's degree

Ferramentas

CRM tools

Call management software

Descrição da oferta de emprego

Company Description NoBroker HR is part of NoBroker.com, India’s first and only PropTech unicorn, focused on eliminating brokerage by directly connecting property owners with tenants and buyers through a technology-driven platform. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, NoBroker now serves millions of customers every month across major Indian cities. Backed by leading global investors and supported by a 5000+ member team, the company offers a wide range of real estate-related services including verified properties, home services, loans, and society management solutions. The culture emphasizes meritocracy, high growth, learning opportunities, and competitive compensation, attracting people who want to make property transactions simpler and more transparent.
Role Description This is a full-time, on-site Telesales Executive role based in Bengaluru East. The Telesales Executive will handle outbound and inbound calls to educate potential customers on NoBroker’s services, understand their property requirements, and convert leads into successful sales. Daily activities include explaining service features and pricing, addressing customer queries, following up on leads, and updating call and sales information in internal systems. The role involves coordinating with internal teams for smooth customer onboarding, maintaining a high standard of customer service, and consistently meeting or exceeding individual and team sales targets. The Telesales Executive is expected to work within defined processes while suggesting improvements that enhance customer experience and conversion rates.
Qualifications

• Candidates should possess strong Communication skills, including clear spoken English/Hindi and the ability to explain services effectively over the phone.
• Candidates should possess Customer Service and Customer Support skills to handle queries, resolve issues, and maintain a positive customer experience.
• Candidates should possess Sales and Lead Generation skills to convert inquiries into paying customers and consistently achieve sales targets.
• Candidates should have basic computer proficiency and the ability to work with CRM tools or call management software.
• Prior experience in telesales, inside sales, or call-center operations, preferably in real estate or consumer services, is an advantage.
• Ability to work in a fast-paced, target-driven environment, with strong listening skills and resilience in handling rejections.
• Minimum educational qualification: higher secondary (12th grade) or a bachelor’s degree in any discipline; formal sales or customer service training is a plus.