Telesales Associate - Financial Fraud & SEBI Complaints

A Digital Blogger; Mohali; Sur place; INR 279 000 - 391 000; Plein temps

Résumé du poste

A Digital Blogger is seeking a driven Telesales Executive to reach out to individuals affected by cyber fraud and register them for Fraud Free services. The role emphasizes trust, empathy, and achieving registrations from leads in a high-volume setting.

The position is a full-time, day-shift, in-office role based in Mohali/Chandigarh, with a fixed salary plus performance incentives; freshers are not eligible and 1–3 years of sales experience is required.

Qualifications

• Minimum 1–3 years of prior experience in sales is mandatory.
• Strong verbal communication in Hindi and English is essential.
• Knowledge of stock market and SEBI regulations preferred.

Responsabilités

• Make outbound calls to leads who reported cyber fraud or SEBI-related issues.
• Explain services and register clients for Fraud Free offerings.
• Build rapport with distressed individuals and achieve registration targets.
• Maintain CRM records and follow up with warm leads to boost conversions.
• Stay updated on SEBI regulations and market developments relevant to conversations.

Description du poste

Job Title: Telesales Executive (1 year-3 Yrs Experience) - With Stock Market Understanding | Freshers Not Eligible

Location: Sector 67, Mohaili

About Us

Company: A Digital Blogger

Location: Mohali / Chandigarh (Work from Office)

Job Type: Full-Time Shift: Day Shift | 6 Days a Week

Experience: 1-3 Years in Sales (Knowledge of SEBI Regulations & Stock Market Preferred)

About the Role

A Digital Blogger is looking for a driven Telesales Executive to join our Fraud Free Department. In this role, you will connect with individuals who have been victims of cyber fraud or fraudulent activities by unregistered/unauthorized SEBI entities, and pitch them registration for our Fraud Free services designed to help such victims.

This is a high-impact sales role where your ability to build trust quickly, communicate with empathy, and close conversions will directly help genuine fraud victims access the right support.

Key Responsibilities

• Make outbound calls to leads/prospects who have reported being scammed via cyber fraud or unauthorized/unregistered SEBI entities
• Clearly explain the Fraud Free Department's services and pitch registration to prospective clients
• Build rapport and trust with individuals who may be distressed or skeptical, and address their queries and objections confidently
• Achieve and exceed daily/monthly registration and revenue targets
• Maintain accurate records of calls, follow-ups, and conversions in CRM/call logs
• Follow up consistently with warm leads to maximize conversion
• Stay updated on SEBI regulations, common fraud patterns, and market developments relevant to client conversations
• Coordinate with internal teams to ensure a smooth handover of registered clients
• Maintain compliance with company policy and ethical sales practices at all times

Requirements

• Freshers will NOT be considered,
• Minimum 1-3 years of prior experience is mandatory
• Working knowledge of the stock market and SEBI regulations is highly preferred (candidates from broking/financial services backgrounds encouraged to apply)
• Excellent verbal communication skills in Hindi and English
• Strong persuasion, objection-handling, and closing skills
• Ability to handle high call volumes while maintaining a professional and empathetic tone
• Comfortable working with targets and incentive-driven pay structures
• Basic computer literacy (CRM tools, MS Excel, email)
• Self-motivated, resilient, and result-oriented

Preferred Background

• Prior experience as a Dealer, Relationship Manager, or Telesales/Telecaller in stock broking, financial services, or fraud recovery/consulting firms
• Familiarity with cyber fraud, investment scams, or SEBI enforcement actions is a strong plus

What We Offer

• Fixed salary of 25,000-35,000 per month based on experience
• Attractive performance-based incentives
• Opportunity to work in a meaningful role that helps genuine fraud victims
• Growth opportunities within a fast-scaling organization
• Job Location: Mohali / Chandigarh (In-office role local candidates or those willing to relocate preferred)