stock market operations associate

A Digital Blogger; Sahibzada Ajit Singh Nagar; On-site; INR 300,000 - 400,000; Full time

Job summary

A financial services company is looking for a Stock Market Operations Associate to assist clients impacted by trading fraud. The ideal candidate will have 0.5–2 years of experience in client interaction, a solid understanding of stock market operations, and the ability to handle sensitive discussions. Responsibilities include engaging with affected traders, documenting evidence, and facilitating the complaint process with regulatory bodies. This is a full-time entry-level position located in Mohali, India.

Qualifications

• 0.5–2 years of experience in client interaction or calling roles, preferably in financial services.
• Strong understanding of stock market basics and related scams.
• Ability to handle sensitive conversations over the phone.

Responsibilities

• Engage with traders to understand their issues and document evidence.
• Assist clients in registering complaints with regulatory authorities.
• Coordinate with internal legal and drafting teams for complaint submissions.

Skills

Client interaction

Empathetic communication

Organization

Detail-oriented

Job description

Stock Market Operations Associate (Calling Profile)

📌 Position: Stock Market Operations Associate

About the Role

Are you someone who understands how stock market scams unfold? Can you speak confidently with traders, understand their concerns, and help them take the right steps? If yes — this role is for you.

We’re looking for a Stock Market Operations Associate who can act as the first point of contact for victims of trading‑related frauds. Your role will be to listen, guide, and coordinate with affected retail traders and work with our internal compliance team to help build strong cases against unethical practices in the market.

What You’ll Do

• Talk to impacted traders to understand how they’ve been misled or scammed.
• Collect and document evidence, proofs, transaction records, and broker details.
• Help clients register formal complaints with SEBI, RBI, Cyber Police & other authorities.
• Coordinate internally with our legal & drafting team to prepare complaint submissions.
• Be the bridge between a distressed client and legal action.
• Maintain detailed records of each case and elevate high‑risk issues appropriately.

Who You Should Be

• Have 0.5–2 years of experience in client interaction / calling roles (preferably financial services or broking).
• Have a strong grip on stock market basics, SEBI rules, F&O scams, tip‑selling frauds, and.
• Confident in speaking empathetically yet assertively to clients.
• Comfortable handling sensitive conversations over the phone.
• Organized, detail‑oriented and calm under pressure.

Location

Mohali district, India

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

ADigitalBlogger - Stock Market Operations Specialist