Telesales Associate

Femacare; Sector 10; On-site; INR 300,000 - 600,000; Full time

Job summary

Cosma Fertility, IIT Bombay-incubated women’s health company, seeks a sales-minded professional to convert inbound leads via calls and WhatsApp. You will explain FertiGen and doctor processes in simple Hindi or English, book teleconsults, and ensure patients attend.

Based in Delhi NCR (Noida/Greater Noida/East Delhi/Ghaziabad preferred), you’ll follow up diligently, drive cycle-2 renewals, and maintain live CRM with end-of-day reports. Fluent Hindi and conversational English are essential.

Qualifications

• Target-based experience converting inbound leads over calls and WhatsApp.
• Fluent Hindi, conversational English; comfortable discussing fertility and womens health.
• CRM discipline; basic WhatsApp Business and Google Sheets skills.

Responsibilities

• Respond to every new lead on WhatsApp or call within 15 minutes.
• Qualify leads and explain FertiGen and the doctor process in simple Hindi or English, honestly
• Book teleconsults, send reminders and ensure the patient attends
• Follow up after the consult, handle objections with empathy and close the sale
• Follow up quiet leads (Day 1, 3, 7, 14, 30) and drive cycle-2 renewals
• Update the CRM live and send an end-of-day report

Skills

Target-based experience

Fluent Hindi

Conversational English

Tools

WhatsApp Business

Google Sheets

CRM software

Job description

Cosma Fertility is an IIT Bombay-incubated womens health company. We make FertiGen, a non-hormonal fertility support device, and work with 90+ doctors. Warm leads come in daily; you turn them into consultations and sales.

Key Responsibilities

• Respond to every new lead on WhatsApp or call within 15 minutes
• Qualify leads and explain FertiGen and the doctor process in simple Hindi or English, honestly
• Book teleconsults, send reminders and ensure the patient attends
• Follow up after the consult, handle objections with empathy and close the sale
• Follow up quiet leads (Day 1, 3, 7, 14, 30) and drive cycle-2 renewals
• Update the CRM live and send an end-of-day report

Requirements

• Target-based experience converting inbound leads over calls and WhatsApp
• Fluent Hindi, conversational English; comfortable discussing fertility and womens health
• CRM discipline; basic WhatsApp Business and Google Sheets skills
• Based in Delhi NCR (Noida, Greater Noida, East Delhi, Ghaziabad preferred)