Tele Sales Executive

Femacare; Sector 10; On-site; INR 223,000 - 391,000; Full time

Job summary

Cosma Fertility in Noida, Sector 62, seeks a Business Development Executive to turn warm leads into consultations and purchases for FertiGen fertility support. This on-site role targets 2 sales daily after training and involves counselling women on fertility and intimate health in Hindi or English.

The position requires 1–4 years in inside sales or related fields, with immediate to two weeks joining. Training is 15 days, paid at fixed salary, with a fixed monthly salary range.

Qualifications

• Proven target-based track record in inside sales, tele-sales, counselling, edtech, insurance, D2C or healthcare
• Experience converting inbound leads over calls and WhatsApp
• Fluent Hindi and conversational English
• Comfortable discussing periods, fertility and womens health with empathy
• CRM discipline and basic comfort with phone, laptop, WhatsApp Business and Google Sheets
• Based in Delhi NCR (Noida, Greater Noida, East Delhi, Ghaziabad preferred) and able to work on-site 6 days a week
• Good to have: fertility, IVF, hospital, clinic or pharma experience; CRM experience (Zoho, LeadSquared, HubSpot, Freshsales); Punjabi or regional language

Responsibilities

• Respond to every new lead on WhatsApp or call within 15 minutes
• Qualify leads: concern, duration of trying, doctor visits, decision makers in the family
• Explain FertiGen, the 3-month cycle and the doctor process in simple Hindi or English, honestly and without hype
• Book teleconsults, send reminders and ensure the patient attends
• Follow up after the consult, handle objections with information and empathy, and close the sale
• Follow up on quiet leads on Day 1, 3, 7, 14 and 30, and check in with patients during the cycle
• Drive cycle-2 renewals and collect feedback and testimonials with consent
• Update the CRM live, send an end-of-day report and join the daily huddle

Job description

Business Development Executive (Sales Executive) - Patient Counselling & Conversion

Cosma Fertility | Sector 62, Noida | Multiple Openings

About Cosma Fertility

Cosma Fertility is an IIT Bombay SINE-incubated, DPIIT-recognised womens health (femtech) company. We make FertiGen, a non-hormonal fertility support device. We are Forbes India listed, a National Startup Award winner and a Prix Galien India Top 3 nominee, with 90+ doctors working with us. Warm leads come in daily from Meta ads, WhatsApp, Instagram and doctor referrals. We need people who turn these enquiries into consultations and purchases.

Job Overview

• Role: Business Development Executive / Sales Executive (individual contributor, target-based)
• Location: Sector 62, Noida, on-site, 6 days a week
• Experience: 1-4 years in inside sales, tele-sales, counselling, patient coordination or lead conversion. Strong freshers with sales aptitude can be considered
• Fixed salary: Rs 20,000 - 35,000 per month, based on experience
• Training: 15 days, paid in full at fixed salary, no target during training
• After training: target of 2 sales a day (about 50 a month)
• Preference: Women candidates strongly preferred, as you will counsel women on fertility and intimate health every day
• Joining: Immediate to 15 days

Key Responsibilities

• Respond to every new lead on WhatsApp or call within 15 minutes
• Qualify leads: concern, duration of trying, doctor visits, decision makers in the family
• Explain FertiGen, the 3-month cycle and the doctor process in simple Hindi or English, honestly and without hype
• Book teleconsults, send reminders and ensure the patient attends
• Follow up after the consult, handle objections with information and empathy, and close the sale
• Follow up on quiet leads on Day 1, 3, 7, 14 and 30, and check in with patients during the cycle
• Drive cycle-2 renewals and collect feedback and testimonials with consent
• Update the CRM live, send an end-of-day report and join the daily huddle

Requirements

• Proven target-based track record in inside sales, tele-sales, counselling, edtech, insurance, D2C or healthcare
• Experience converting inbound leads over calls and WhatsApp
• Fluent Hindi and conversational English
• Comfortable discussing periods, fertility and womens health with empathy
• CRM discipline and basic comfort with phone, laptop, WhatsApp Business and Google Sheets
• Based in Delhi NCR (Noida, Greater Noida, East Delhi, Ghaziabad preferred) and able to work on-site 6 days a week
• Good to have: fertility, IVF, hospital, clinic or pharma experience; CRM experience (Zoho, LeadSquared, HubSpot, Freshsales); Punjabi or regional language