Telemarketer

R&A Technologies; Chennai District; On-site; INR 201,000 - 379,000; Full time

Job summary

R&A Technologies is seeking a Telemarketer for a full-time, on-site role in Chennai. You will make outbound calls, introduce website development services, and generate interest in available solutions.

You will qualify leads, schedule appointments, and update records in internal systems. Successful candidates will possess strong communication, customer service, and sales skills, with a willingness to learn about our digital offerings.

Qualifications

• Candidates should possess strong communication and interpersonal skills for engaging professionally with diverse clients.
• Customer service skills to address inquiries, manage concerns, and maintain positive relationships.
• Sales skills to present services persuasively, qualify leads, and support conversion efforts.
• Appointment scheduling skills to coordinate follow-up calls, demos, and meetings for the sales team.
• Ability to speak clearly and confidently over the phone and maintain high call quality standards.
• Basic understanding of website development or willingness to learn product and service details.
• Familiarity with CRM or call-tracking tools and maintaining accurate records.
• Prior experience in telemarketing, inside sales, or call center roles is beneficial but not mandatory.
• Ability to work on-site in Chennai and manage a structured full-time schedule.

Responsibilities

• Make outbound calls to prospective and existing clients.
• Introduce the company’s website development services and generate interest in available solutions.
• Qualify leads and explain service offerings to potential customers.
• Schedule appointments or follow-up calls for the sales team and update call records in CRM.
• Handle basic customer inquiries and provide clear information.
• Redirect complex questions to appropriate team members and collaborate with sales and customer service teams to support revenue growth.

Skills

Communication

Interpersonal skills

Customer service

Sales skills

Appointment scheduling

CRM experience

Telemarketing

Tools

CRM software

Job description

Company Description

R&A Technologies is a growing technology firm specializing in website development and related digital solutions. The company focuses on helping clients build effective, user-friendly online presences that support their business goals. Team members collaborate across functions to deliver reliable, modern web experiences. R&A Technologies values clear communication, client satisfaction, and continuous improvement in its services. The organization offers opportunities to work closely with businesses that are transforming their digital footprint.

Role Description

The Telemarketer role at R&A Technologies is a full-time, on-site position based in Chennai. The Telemarketer will make outbound calls to prospective and existing clients, introduce the company’s website development services, and generate interest in available solutions. Daily responsibilities include qualifying leads, explaining service offerings, scheduling appointments or follow-up calls for the sales team, and updating call records in internal systems. The role also involves handling basic customer inquiries, providing clear information, and redirecting complex questions to appropriate team members. The Telemarketer will collaborate with sales and customer service colleagues to support revenue growth and maintain a positive brand image.

Qualifications

• Candidates should possess strong Communication and Interpersonal Skills for engaging professionally with diverse clients.
• Candidates should possess Customer Service skills to address inquiries, manage concerns, and maintain positive relationships.
• Candidates should possess Sales skills to present services persuasively, qualify leads, and support conversion efforts.
• Candidates should possess Appointment Scheduling skills to coordinate follow-up calls, demos, and meetings for the sales team.
• Ability to speak clearly and confidently over the phone and maintain high call quality standards.
• Basic understanding of website development or willingness to learn product and service details.
• Comfort with using CRM or call-tracking tools and maintaining accurate records.
• Prior experience in telemarketing, inside sales, or call center roles is beneficial but not mandatory.
• Ability to work on-site in Chennai and manage a structured full-time schedule.