Telecalling Executive - Malayalam & Tamil

CIEL HR; Chennai District; On-site; INR 134,000 - 201,000; Full time

Job summary

CIEL HR is hiring a Telecaller for Voice process in Chennai. The role requires handling outbound calls, explaining products and offers, and generating leads. You will understand customer needs and provide accurate information, while updating CRM/Excel with daily activity and achieving calling targets.

Work location is Teynampet, Chennai. Qualification required includes 12th and any degree. Prior experience is not stated; the emphasis is on communication and consistency in follow-ups to convert

Qualifications

• 12th pass or higher

Responsibilities

• Make outbound calls to prospective and existing customers.
• Explain products, services, offers, and company information to customers.
• Understand customer requirements and provide suitable information.
• Generate leads and opportunities through telecalling.
• Follow up with interested customers and maintain regular communication.
• Handle customer queries and resolve basic concerns.
• Maintain daily records of calls, leads, follow-ups, and conversions.
• Update customer information in CRM/Excel.
• Achieve assigned daily/weekly/monthly calling targets.

Education

12th

Any degree

Job description

We are Hiring Telecaller for Voice process

Work Location: Teynampet, Chennai.

Qualification: 12th and Any degree

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Explain products, services, offers, and company information to customers.
• Understand customer requirements and provide suitable information.
• Generate leads and opportunities through telecalling.
• Follow up with interested customers and maintain regular communication.
• Handle customer queries and resolve basic concerns.
• Maintain daily records of calls, leads, follow-ups, and conversions.
• Update customer information in CRM/Excel.
• Achieve assigned daily/weekly/monthly calling .