Telecalling Executive

Shaaspace India; Chennai District; On-site; INR 134,000 - 223,000; Full time

Benefits offered by this job

Provident fund

Job summary

Shaaspace India is seeking a Telecalling Executive with 1+ years of experience to handle customer calls, follow up on leads, and resolve inquiries. Strong communication and customer-handling skills are essential.

Role requires coordinating with sales and internal teams, maintaining CRM/Excel records, and achieving calling/lead conversion targets. Tamil & English language proficiency is required.

Qualifications

• 1+ years experience in Telecalling / Telesales / Customer Support.
• Good communication and interpersonal skills.
• Languages: Tamil & English.
• Any Graduate.

Responsibilities

• Handle inbound and outbound calls.
• Generate and follow up on leads.
• Understand customer requirements and provide information.
• Schedule meetings and appointments.
• Maintain customer records and update CRM/Excel.
• Coordinate with the Sales and internal teams.
• Achieve assigned calling and lead conversion targets.

Skills

Communication skills

Customer handling

CRM knowledge

MS Excel

Education

Any Graduate

Tools

CRM

MS Excel

Job description

Job Overview: We are hiring a Telecalling Executive with 1+ years of experience to handle customer calls, lead follow-ups, and customer enquiries. The candidate should have good communication and customer-handling skills.

Key Responsibilities

• Handle inbound and outbound calls.
• Generate and follow up on leads.
• Understand customer requirements and provide information.
• Schedule meetings and appointments.
• Maintain customer records and update CRM/Excel.
• Coordinate with the Sales and internal teams.
• Achieve assigned calling and lead conversion targets.

Eligibility

• 1+ years of experience in Telecalling / Telesales / Customer Support.
• Good communication and interpersonal skills.
• Strong follow-up and customer-handling skills.
• Basic knowledge of CRM and MS Excel.
• Languages: Tamil & English.
• Any Graduate.

Salary & Benefits

• 12,000 20,000 per month, based on experience and skills.
• PF + ESI .
• Performance-based incentives.
• Salary negotiable for the right candidate.

Perks and benefits

Provident fund