Telecalling Executive

Alpha Beta Marketing Solutions; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

Alpha Beta Marketing Solutions Pvt. Ltd. in Mumbai (India) is seeking a Customer Success/Operations professional to handle inbound and outbound calls, explain products and services, and resolve queries.

The role focuses on timely support, follow-ups, and maintaining customer records to build lasting relationships. Education requirement is UG: Any Graduate, and the candidate should be based in Mumbai. The role emphasizes strong communication and customer service skills to help businesses grow

Qualifications

• UG: Any Graduate.

Responsibilities

• Handle inbound and outbound customer calls.
• Explain products and services and resolve queries.
• Follow up with customers.
• Maintain customer records and call reports.
• Build strong customer relationships.
• Provide timely customer support.

Education

UG: Any Graduate

Job description

Handle inbound and outbound customer calls.
Explain products and services and resolve queries.
Follow up with customers.
Maintain customer records and call reports.
Build strong customer relationships.
Provide timely customer support.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Alpha Beta Marketing Solutions Pvt. Ltd. is a Mumbai-based marketing and digital solutions company helping businesses build strong brands and grow their online presence.