E-Commerce Telecaller

Sanctus Innovations Pvt Ltd; Delhi; On-site; INR 300,000 - 450,000; Full time

Job summary

Sanctus Innovations Pvt Ltd is looking for candidates in Delhi and Gurugram for roles that involve client coordination, follow-up, and communication. Candidates will interact with clients and handle inquiries about eCommerce services.

We welcome both freshers and experienced individuals. Applicants should have basic knowledge of Excel and excellent communication skills. Responsibilities include maintaining records and coordinating with support teams.

Qualifications

• Fresher or Experienced candidates are welcome.

Responsibilities

• Call clients, sellers or leads for follow-up and service coordination.
• Explain ecommerce services and collect required details from clients.
• Maintain calling records, follow-up sheets and daily communication reports.
• Coordinate with ecommerce, catalog and support teams for client requirements.
• Handle basic queries professionally with clear communication.
• Use Excel for call tracking, lead follow-up and status updates.

Skills

Calling

Communication

Follow-up

Excel

Client Coordination

Education

12th Pass / Graduate

Job description

Location

Delhi & Gurugram

Qualification

12th Pass / Graduate

Experience

Fresher or Experienced

No. of Positions

3

Primary Skills

Calling, Communication, Follow-up, Excel, Client Coordination

Responsibilities

• Call clients, sellers or leads for follow-up and service coordination.
• Explain ecommerce services and collect required details from clients.
• Maintain calling records, follow-up sheets and daily communication reports.
• Coordinate with ecommerce, catalog and support teams for client requirements.
• Handle basic queries professionally with clear communication.
• Use Excel for call tracking, lead follow-up and status updates.