Telecalling Coordinator

Panacorp Software Solutions; Tamil Nadu; On-site; INR 180,000 - 240,000; Full time

Job summary

Panacorp Software Solutions is seeking a motivated Telecalling Business Coordinator to manage telecalling operations and support the sales team.

The ideal candidate will coordinate telecalling activities, track leads, and ensure effective communication with clients, contributing to overall sales performance and customer engagement.

Qualifications

• Experience coordinating telecalling activities and supporting a sales team.
• Ability to identify and qualify leads through outbound calls.
• Experience maintaining customer databases and call logs.
• Strong collaboration with sales and marketing teams.
• Proficient in preparing reports on performance and lead status.
• Excellent communication with clients about products/services.

Responsibilities

• Oversee daily telecalling activities and ensure targets are met.
• Identify and qualify potential leads through outbound calls.
• Maintain and update customer databases and call logs.
• Collaborate with sales and marketing teams to align strategies and share insights.
• Prepare regular reports on telecalling performance and lead status.
• Address client inquiries and provide information about products/services.

Skills

Telecalling operations

Lead generation

Data management

Team coordination

Reporting

Customer engagement

Job description

We are seeking a motivated Telecalling Business Coordinator to manage our telecalling operations and support our sales team. The ideal candidate will be responsible for coordinating telecalling activities, tracking leads, and ensuring effective communication with clients.

Key Responsibilities

• Manage Telecalling Operations : Oversee daily telecalling activities and ensure targets are met.
• Lead Generation : Identify and qualify potential leads through outbound calls.
• Data Management : Maintain and update customer databases and call logs.
• Team Coordination : Collaborate with sales and marketing teams to align strategies and share insights.
• Reporting : Prepare regular reports on telecalling performance and lead status.
• Customer Engagement : Address client inquiries and provide information about products/services.