Telecaller – Solar Solutions

PowerFree Solutions; Indore District; On-site; INR 134,000 - 223,000; Full time

Job summary

PowerFree Solutions in Rajendra Nagar, Indore district, seeks a Telecaller - Solar Solutions for a full-time on-site role. You will contact prospective customers, explain rooftop solar offerings, and generate leads for the sales team.

You will also log calls, qualify inquiries, and coordinate with internal teams to schedule visits with field representatives. The role requires clear spoken English and Hindi, strong communication, and a customer-service mindset.

Qualifications

• Strong communication and interpersonal skills in English and Hindi.
• Customer service and sales-related skills including lead generation and follow-up.
• Organizational skills including accurate call logs and CRM updates.
• Basic technical understanding of rooftop solar and installation process.
• Willingness to work on-site in Rajendra Nagar and adapt to shifts.

Responsibilities

• Make outbound calls to prospective customers and generate leads.
• Respond to inbound inquiries and qualify potential customers.
• Explain solar offerings, benefits, and cost savings.
• Schedule appointments for field representatives and coordinate with internal teams.
• Meet call targets and adhere to scripts and compliance guidelines.

Skills

Communication

Hindi

English

Lead generation

Objection handling

Follow-up discipline

Organization

Problem solving

Education

High school diploma

Bachelor's degree in business or commerce

Tools

CRM system

Job description

Company Description

PowerFree Solutions helps homeowners and businesses significantly reduce their electricity bills through smart and reliable rooftop solar solutions. The company offers end-to-end services, including site feasibility assessment, system design, installation, and documentation, to ensure a smooth experience. Its approach focuses on turning monthly electricity expenses into long-term investments by enabling customers to take control of their energy use. With real-time monitoring, expert support, and efficient project execution, PowerFree Solutions makes adopting solar energy simple and stress-free. The team is committed to delivering practical, cost-effective solar solutions tailored to each customer’s needs.

Role Description

The Telecaller - Solar Solutions role is a full-time, on-site position based in Rajendra Nagar. In this role, the telecaller will make outbound calls to prospective customers, explain rooftop solar offerings, and generate leads for the sales team. Daily responsibilities include responding to inbound inquiries, qualifying potential customers, and clearly communicating the benefits, process, and cost savings associated with solar installations. The telecaller will maintain accurate records of calls and follow-ups in the CRM, schedule appointments or consultations for field representatives, and coordinate with internal teams to ensure timely responses to customer questions. The role also involves meeting call targets, following scripts and compliance guidelines, and providing courteous, professional service to every caller.

Qualifications

• Candidates should possess strong communication and interpersonal skills, including clear spoken English and Hindi, active listening, and the ability to build rapport over the phone.
• Candidates should possess customer service and sales-related skills, such as lead generation, basic negotiation, objection handling, and follow-up discipline.
• Candidates should possess organizational and documentation skills, including maintaining call logs, updating CRM records, and tracking appointments and follow-up actions.
• Candidates should possess basic technical understanding and interest in solar energy, including the ability to learn key concepts about rooftop solar, billing savings, and the installation process.
• Candidates should possess problem-solving and adaptability skills, with the ability to handle high call volumes, work with targets, and adjust communication style to different customer profiles.
• Relevant qualifications include a high school diploma or equivalent; a bachelor's degree in business, commerce, or a related field is an advantage.
• Prior experience in telecalling, call centers, or inside sales (especially in solar, energy, or home services) is preferred but not mandatory.
• Ability to work on-site in Rajendra Nagar, adhere to shift timings, and collaborate with sales and operations