Telecaller - Sales

Habilelabs Private Limited; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

Habilelabs Private Limited in Gurgaon is seeking a proactive Telesales Executive to convert leads into appointments and sales through high-volume outbound calls. The role requires clear communication, a positive attitude, and the ability to meet monthly targets.

You will follow up with leads via calls, WhatsApp and email, maintain CRM records, and collaborate with sales and support teams to maximize conversions while delivering excellent customer service.

Qualifications

• 1–3 years of experience in telesales/inside sales/telecalling/business development.
• Excellent verbal communication and interpersonal skills.
• Strong convincing and negotiation abilities.

Responsibilities

• Make outbound calls to prospective customers and generate business opportunities.
• Understand customer requirements and explain products/services effectively.
• Follow up with leads through calls, WhatsApp, and emails.
• Maintain regular communication with existing and potential customers.
• Identify customer needs and provide suitable solutions.
• Achieve monthly and quarterly sales targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM.
• Coordinate with the sales and internal teams for smooth lead conversion.
• Handle customer queries and objections professionally.
• Prepare regular reports on calling activities, leads, and sales performance.

Skills

Telesales

Inside Sales

Telecalling

Business Development

Verbal Communication

Negotiation

Target-oriented

CRM

MS Office

Tools

CRM Tools

MS Office

Job description

We are looking for an enthusiastic and target-oriented Telesales Executive to join our team in Gurgaon. The ideal candidate should have good communication skills, a positive attitude, and the ability to convert leads into successful business opportunities through effective calling and follow-ups.

Key Responsibilities

• Make outbound calls to prospective customers and generate business opportunities.
• Understand customer requirements and explain products/services effectively.
• Follow up with leads through calls, WhatsApp, and emails.
• Maintain regular communication with existing and potential customers.
• Identify customer needs and provide suitable solutions.
• Achieve monthly and quarterly sales targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM.
• Coordinate with the sales and internal teams for smooth lead conversion.
• Handle customer queries and objections professionally.
• Prepare regular reports on calling activities, leads, and sales performance.

Required Skills

• 1–3 years of experience in Telesales / Inside Sales / Telecalling / Business Development.
• Excellent verbal communication and interpersonal skills.
• Strong convincing and negotiation abilities.
• Target-oriented with a proactive approach.
• Good follow-up and relationship-management skills.
• Comfortable making a high volume of outbound calls.
• Basic knowledge of MS Office and CRM tools.
• Ability to work independently as well as in a team.

Preferred Candidate

• Candidates with experience in B2B/B2C sales, IT services, software, or technology sales will be preferred.
• Candidates who are confident, energetic, and comfortable working in a target-driven environment.