Telecaller Executive

Ethical Den; Kolkata District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

International exposure

Career growth

Training & development

Job summary

Ethical Den is seeking a confident International Telecaller/Sales Executive to generate business opportunities and close sales for Website Development Services and SaaS products. The role focuses on international markets, especially USA, Australia, or UK, with experience in at least two regions preferred.

You will handle outbound and inbound inquiries, drive leads, and maintain client relationships while coordinating with the tech team for smooth handovers.

Qualifications

• Excellent English with a neutral or international accent.
• Experience in international telecalling or inside sales.
• Strong persuasion, negotiation, and objection-handling skills.
• Ability to work across different international time zones when required.
• Basic understanding of Website Development, SaaS products, and digital solutions.

Responsibilities

• Make outbound sales calls to prospective clients in the USA, Australia, and/or UK.
• Promote and sell Website Development Services, SaaS Products, and other IT solutions.
• Identify customer needs and recommend suitable solutions.
• Generate qualified leads and convert them into paying customers.
• Handle inbound inquiries and follow up with potential clients.
• Maintain strong relationships with prospects and existing customers.
• Meet daily, weekly, and monthly sales targets.
• Update CRM with customer interactions, sales activities, and follow-up schedules.
• Coordinate with the technical team to ensure smooth project handovers.

Skills

Excellent English

International telecalling

Negotiation

CRM experience

Time zone flexibility

Education

Bachelor's degree

Job description

Job Description:

International & Domestic Telecaller

Department: Business Development & Sales

Employment Type: Full-Time

Location: Kolkata (Onsite)

Experience: 1–3 Years (Freshers with excellent communication skills may also apply).

Job Overview

We are looking for a confident and target-driven International Telecaller / Sales Executive to generate business opportunities and close sales for our Website Development Services and SaaS Products. The ideal candidate should have experience communicating with international clients, particularly in the USA, Australia, or UK markets. Experience in any two of these regions is preferred.

Key Responsibilities

• Make outbound sales calls to prospective clients in the USA, Australia, and/or UK.
• Promote and sell Website Development Services, SaaS Products, and other IT solutions.
• Identify customer needs and recommend suitable solutions.
• Generate qualified leads and convert them into paying customers.
• Handle inbound inquiries and follow up with potential clients.
• Maintain strong relationships with prospects and existing customers.
• Meet daily, weekly, and monthly sales targets.
• Update CRM with customer interactions, sales activities, and follow-up schedules.
• Coordinate with the technical team to ensure smooth project handovers.
• Stay updated on industry trends, competitor offerings, and market opportunities.

Required Skills

• Excellent verbal communication skills in English with a neutral or international accent.
• Proven experience in international telecalling or inside sales.
• Strong persuasion, negotiation, and objection-handling skills.
• Ability to work in different international time zones when required.
• Basic understanding of Website Development, SaaS Products, and digital solutions.
• Familiarity with CRM software and Microsoft Office/Google Workspace.
• Self-motivated, target-oriented, and able to work independently.

Preferred Qualifications

• Bachelor's degree in any discipline.
• 1–3 years of experience in International Sales, Telecalling, or IT Sales.
• Experience selling Website Development Services, SaaS Products, Digital Marketing Services, or Software Solutions.
• Experience handling clients from USA & Australia, USA & UK, or Australia & UK is highly preferred.

What We Offer

• Competitive salary with attractive performance incentives.
• International sales exposure.
• Career growth opportunities.
• Professional training and development.
• Supportive and collaborative work environment.

Shift availability:

Night Shift (Preferred)

Day Shift (Preferred)

Work Location: In person