Telecaller Agent

DIAMOND TRADE CENTRE, SHREEJI JEWELS; Mumbai Suburban; On-site; INR 220,000 - 420,000; Full time

Job summary

Diamond Trade Centre (DTC) Mulund West, Mumbai is looking for a confident Sales Telecalling & Business Development Executive to handle domestic and international client outreach in the diamond and jewellery sector.

You will generate leads, convert prospects and build long-term relationships with jewellers, manufacturers, wholesalers and traders while meeting monthly targets and maintaining CRM records. This is an in-office role in Mulund.

Qualifications

• 1–5 years of experience in telecalling, telesales, business development, inside sales or B2B sales.
• Graduate in any discipline; Business, Commerce or Marketing background preferred.
• Good communication in English and Hindi; CRM and MS Excel familiarisation.

Responsibilities

• Make outbound calls to jewellers, manufacturers, wholesalers and diamond traders in India and international markets.
• Generate new business leads and convert qualified prospects into active clients.
• Introduce the DTC platform, products and services professionally over calls and digital communication.
• Understand client requirements and coordinate with internal teams to provide suitable solutions.
• Follow up consistently with warm leads and build long-term business relationships.
• Maintain accurate call records, follow-ups and lead status in CRM.
• Achieve monthly targets for calls, lead generation, client acquisition and conversions.
• Coordinate with internal teams for smooth client onboarding and post-sale support.

Skills

Telecalling

Telesales

Business development

Inside sales

B2B sales

English

Hindi

Education

Graduate

Business/Marketing background

Tools

CRM

MS Excel

Job description

DIAMOND TRADE CENTRE
JOB DESCRIPTION
Sales Telecalling & Business Development Executive
Domestic & International Calling | B2B Sales | Full-Time, In-Office
LOCATION
Mulund West, MumbaiWORKING HOURS
10:00 AM - 7:00 PMSALARY
2.20 - 4.20 LPA

About the Role

Diamond Trade Centre (DTC) is looking for a confident and result-oriented professional to handle domestic and international telecalling, generate quality business leads, and develop new client relationships in the diamond and jewellery industry.

KEY RESPONSIBILITIES

• Make outbound calls to jewellers, manufacturers, wholesalers and diamond traders in India and international markets.
• Generate new business leads and convert qualified prospects into active clients.
• Introduce the DTC platform, products and services professionally over calls and digital communication.
• Understand client requirements and coordinate with internal teams to provide suitable solutions.
• Follow up consistently with warm leads and build long-term business relationships.
• Maintain accurate call records, follow-ups and lead status in CRM.
• Achieve monthly targets for calls, lead generation, client acquisition and conversions.
• Coordinate with internal teams for smooth client onboarding and post-sale support.

PREFERRED CANDIDATE PROFILE

• 1-5 years of experience in telecalling, telesales, business development, inside sales or B2B sales.
• Graduate in any discipline; Business, Commerce or Marketing background preferred.
• Good communication skills in English and Hindi; additional languages are an advantage.
• Confident in outbound calling, including domestic and international business calls.
• Strong persuasion, negotiation, follow-up and relationship-building skills.
• Comfortable using CRM, MS Excel and basic office applications.
• Self-motivated, target-oriented and comfortable working from the Mulund office.
• Experience in diamonds, jewellery or B2B sales is an advantage, but not mandatory.

WHY JOIN DTC?

Work in a growing B2B diamond sourcing business with exposure to domestic and international clients, direct learning in sales and business development, performance-linked growth opportunities, and a professional, supportive team environment.

OFFICE ADDRESS

1506, The Gateway by Wadhwa, Mulund West, Mumbai - 400080
Opposite Nahur Railway Station