Telecaller

Pagaar India; Mira-Bhayander; On-site; INR 100,000 - 200,000; Full time

Job summary

Pagaar India in Mira Road East, Thane, Maharashtra seeks a Telecaller to generate sales and nurture customer relationships. The role requires clear communication, a persuasive phone presence, and the ability to close sales using scripts. Training and growth opportunities are provided.

Ideal candidates have 0–1 year of experience, strong English skills, resilience, and the ability to work with CRM systems. You will contribute to meeting daily targets while updating records and handling inquiries.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to close sales over the phone and handle objections.
• Comfort with describing products clearly and dealing with inquiries.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company and explain benefits.
• Ask questions to understand customer requirements and close sales.
• Update customer information in the database and process orders accurately.
• Handle grievances to preserve the company’s reputation.

Skills

Communication skills

Sales drive

Resilience

CRM software

English proficiency

Interpersonal skills

Negotiation skills

Tech literacy

Tools

CRM software

Job description

# TelecallerReliance HR consulting serviceVerified EmployerExperience0-1 YearSalary₹1,00,000 - ₹2,00,000 P.A.LocationMIRA ROAD EAST, Thane, MaharashtraPosted: 02/08/2026Views: 4### About CompanyREVerified RecruiterThis employer has been verified by Pagaar India. Postings are 100% genuine.### Share Job Post## Job DescriptionKey Responsibilities* Cold Calling: Reach out to new prospects using prepared scripts or company lists.* Pitching Products: Explain product features and benefits clearly to interested callers.* Closing Sales: Negotiate terms and persuade customers to complete purchases.* Updating CRM: Record call results, orders, and customer feedback in the database.Handling Objections: Address customer doubts and resolve basic complaints professionally.Job Requirements* Communication Skills: Speak clearly with a strong, friendly phone presence.* Sales Drive: Stay motivated to meet daily and monthly targets.* Resilience: Handle rejection well and stay calm under pressure.* Tech Literacy: Know how to use basic computer programs and CRM software.* ## ob brief We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. ## Responsibilities + Contact potential or existing customers to inform them about a product or service using scripts + Answer questions about products or the company + Ask questions to understand customer requirements and close sales + Direct prospects to the field sales team when needed + Enter and update customer information in the database + Take and process orders in an accurate manner + Handle grievances to preserve the company’s reputation + Go the “extra mile” to meet sales quota and facilitate future sales + Keep records of calls and sales and note useful information ## Requirements and skills + Proven experience as telesales representative or other sales/customer service role + Proven track record of successfully meeting sales quota preferably over the phone + Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems + Ability to learn about products and services and describe/explain them to prospects + Excellent knowledge of English + Excellent communication and interpersonal skills + Cool-tempered and able to handle rejection + Outstanding negotiation skills with the ability to resolve issues and address complaints## Job DetailsRoleTelecallerIndustry Type / CategoryBPO / Call Centre / ITESEmployment TypeFULL TIMEExperience Required0-1 YearKey Skillstelecallingoutboundinbound