Telecaller

TalkDrill; India; A distancia; INR 201.000 - 312.000; Jornada completa

Descripción de la vacante

TalkDrill in India offers a remote role where you will warmly welcome new learners, help them start their first practice session, and assist with login, plans, and payments while routing tougher questions to the team.

You will also reach out to learners who have stopped practising, ask what blocked them, and help them restart. Freshers are welcome; a smartphone, quiet workspace, and stable internet are needed, with clear Hindi and confident English.

Formación

• Clear Hindi and comfortable spoken English.
• Smartphone, quiet place to work, stable internet connection.

Responsabilidades

• Make welcome calls to people who just signed up and help them take their first practice session.
• Answer common questions about logging in, plans and payments, and pass harder ones to the team.
• Call learners who have stopped practising, ask what got in the way and help them restart.
• Note what people tell you, so the product team hears it.
• Pass people who are ready to buy to the sales team.

Conocimientos

Hindi fluency

English fluency

Customer support

Phone etiquette

Communication skills

Descripción del empleo

Call new learners, help them get started, answer their questions and bring back people who stopped practising.

What you will do

• Make welcome calls to people who just signed up and help them take their first practice session.
• Answer common questions about logging in, plans and payments, and pass harder ones to the team.
• Call learners who have stopped practising, ask what got in the way and help them restart.
• Note what people tell you, so the product team hears it.
• Pass people who are ready to buy to the sales team.

Who we are looking for

• Clear Hindi and comfortable spoken English.
• Patient and polite on the phone, even on the tenth call of the hour.
• A smartphone, a quiet place to work and a stable internet connection.
• Freshers are welcome.

Nice to have

• Telecalling or customer support experience.
• Another Indian language.

Remote (anywhere in India). Monthly salary, commission, or both: tell us what works for you.