Telecaller

Credence Strategies; Chennai District; On-site; INR 180,000 - 300,000; Full time

Job summary

Credence Strategies in Chennai seeks an energetic Telecaller to be the first point of contact for potential clients. You will make outbound calls, qualify leads, and pitch real estate solutions to drive business growth.

You will schedule property visits, manage records in the CRM, and maintain follow-ups to nurture prospects into active site visits. Ideal candidates have 1–3 years in telecalling or inside sales, excellent communication, persuasion, and basic computer skills.

Qualifications

• 1–3 years of experience in Telecaller, Inside Sales, or Customer Support (preferably Real Estate)
• Excellent verbal communication and active listening
• Strong persuasion, negotiation, and query-handling abilities
• Basic computer proficiency and familiarity with CRM/call logging systems

Responsibilities

• Outbound calling & lead generation to create quality prospects
• Lead qualification and pitching of residential or commercial real estate options
• Appointment scheduling for property viewings and site visits
• Database & CRM management: logging calls, follow-ups, and pipeline status
• Client follow-ups to nurture leads and convert interest into visits

Skills

Outbound calling

Lead generation

Lead qualification

Appointment scheduling

CRM management

Client relationship

Verbal communication

Job description

We are seeking an energetic and target-driven Telecaller for our Credence real estate brand. In this role, you will be the first point of contact for potential clients, responsible for making outbound calls, qualifying leads, pitching our real estate solutions, and scheduling property visits to drive overall business growth.

• Outbound Calling & Lead Generation: Make cold and warm calls to potential buyers, tenants, and property owners to generate quality leads.
• Lead Qualification & Pitching: Understand client requirements, explain our property management and sales offerings, and pitch relevant residential or commercial options.
• Appointment Scheduling: Coordinate and book property viewings and site visits for the field sales and business development teams.
• Database & CRM Management: Maintain accurate records of calls, follow-ups, client preferences, and pipeline status in the real estate CRM system.
• Client Follow-ups & Relationship Building: Perform consistent follow-ups with leads to nurture prospects, address inquiries, and convert interest into active site visits.

Qualifications:

• 1–3 years of experience as a Telecaller, Inside Sales Representative, or Customer Support Specialist (preferably in Real Estate).
• Excellent verbal communication, phone etiquette, and active listening skills.
• Strong persuasion, negotiation, and query-handling abilities.
• Basic computer proficiency and familiarity with CRM software/call logging systems.