Tele Sales - Team Leader

Smart Work Consultants; Madurai District; On-site; INR 250,000 - 380,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Team incentives

Career growth

Training program

Real estate exposure

Growth environment

Job summary

Smart Work Consultants in India seeks an energetic Tele Sales Team Leader to lead a telesales team focused on construction projects, residential properties and real estate developments. You will drive outbound/inbound calls, generate qualified leads and set site-visits while coaching the team to improve conversions.

The candidate should excel in communication, leadership and lead-management, with strong CRM and Excel skills, and be able to coordinate with sales for closures and bookings.

Qualifications

• Experience in Tele Sales/Telecalling/Inside Sales.
• Experience in leading a telesales team.
• Strong communication and convincing skills.
• Knowledge of real estate and property sales.

Responsibilities

• Lead, motivate and manage the Tele Sales/Telecalling team.
• Set daily, weekly and monthly sales targets.
• Handle outbound and inbound calls to generate property enquiries.
• Explain project details, pricing, location, amenities and offers to customers.
• Generate qualified leads and schedule site visits and sales appointments.
• Monitor team performance, call quality, lead follow-up and conversion.
• Train team on scripts, objections and customer communication.
• Maintain follow-up with prospects via calls and WhatsApp.
• Update leads and customer details in CRM/Excel.
• Coordinate with Sales Team for site visits, negotiations and follow-ups.
• Track KPIs such as calls, leads, follow-ups, site visits and conversions.
• Prepare daily and monthly telesales reports.
• Resolve customer queries and improve productivity.

Skills

Tele sales

Telecalling

Inside sales

Leadership

Real estate knowledge

Lead generation

CRM

MS Excel

WhatsApp Business

Tools

CRM

MS Excel

WhatsApp Business

Job description

We are looking for an energetic and target-oriented Tele Sales Team Leader to lead our telesales team and generate qualified leads for construction projects, residential properties, and real estate developments. The ideal candidate should have strong team-handling, communication, and sales-conversion skills.

Key Responsibilities

• Lead, motivate and manage the Tele Sales / Telecalling team.
  
• Set daily, weekly and monthly sales and calling targets.
  
• Handle outbound and inbound calls to generate property enquiries.
  
• Explain project details, pricing, location, amenities and offers to customers.
  
• Generate qualified leads and schedule site visits and sales appointments.
  
• Monitor team performance, call quality, lead follow-up and conversion.
  
• Train team members on sales scripts, objection handling and customer communication.
  
• Maintain proper follow-up with prospects through calls and WhatsApp.
  
• Update leads and customer details in CRM/Excel.
  
• Coordinate with the Sales Team for site visits, negotiations and booking follow-ups.
  
• Track KPIs such as calls, leads, follow-ups, site visits and conversions.
  
• Prepare daily and monthly telesales performance reports.
  
• Resolve customer queries and improve team productivity.
  

Requirements

• Strong experience in Tele Sales, Telecalling or Inside Sales.
  
• Experience in leading and managing a telesales team.
  
• Excellent communication and convincing skills.
  
• Knowledge of real estate and property sales.
  
• Strong lead-generation and follow-up skills.
  
• Ability to handle customer objections and close appointments.
  
• Target-oriented approach with strong sales motivation.
  
• Good knowledge of CRM, MS Excel and WhatsApp Business.
  
• Strong leadership, coaching and team-management skills.
  
• Good coordination with field sales and marketing teams.
  

Preferred Experience

2–6 years of experience in:

• Tele Sales / Telecalling
  
• Property Sales
  
• Lead Generation
  
• Customer Relationship Management
  

Experience as a Team Leader or Senior Tele Sales Executive will be preferred.

Keywords

• Competitive salary package.
  
• Performance-based incentives.
  
• Attractive team and individual sales incentives.
  
• Career growth opportunities in Real Estate Sales & Management.
  
• Training in sales, communication and customer handling.
  
• Opportunity to work with a growing construction/real estate company.
  
• Professional and target-driven work environment.