Tele Sales Manager

Indo European Educational Services; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Indo European Study Abroad Consultants is seeking an experienced Tele Sales Manager to lead and optimize a telesales/call center team in Delhi. The role focuses on outbound and inside sales, with strong emphasis on team handling, CRM usage, and dialer-based calling processes to drive conversions.

You will align targeting, set KPIs, coach agents, and manage performance metrics in a fast-paced consultancy that guides Indian students to European universities with end-to-end admission counseling and

Qualifications

• Experience in leading a telesales/call center team.
• Strong background in outbound and inside sales.
• Proven ability to coach and manage performance.
• CRM proficiency and dialer-based calling processes.

Responsibilities

• Lead and optimize the telesales team to achieve targets.
• Set KPIs, monitor metrics, and drive process improvements.
• Coach agents and manage schedules in a fast-paced environment.

Skills

Outbound sales

Inside sales

Team management

CRM

Tools

Dialer-based calling

Job description

We are looking for an experienced Tele Sales Manager to lead and manage the telesales/call center team. The ideal candidate should have strong experience in outbound sales, inside sales, team handling, CRM, and dialer-based calling processes.

Skills highlighted with ‘‘ are preferred keyskills

Indo European Study Abroad Consultants, with over 20 years of experience, is a specialized consultancy focusing on guiding Indian students to European universities. We offer end-to-end services, including admission counseling and visa assistance