Tele Sales Executive
RSK Travel Consultants
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Benefits offered by this job
Job summary
RSK Travel Consultants in Gurgaon, Haryana, is seeking a B2B Travel Sales & Agent Onboarding Executive with 0–2 years of experience to identify travel agents, make outbound calls, generate leads, and onboard partners. The role involves building relationships, understanding visa/hotel/package needs and coordinating with internal teams.
Ideal candidates are confident on the phone, with strong communication, follow-up discipline and the ability to work from the Gurgaon office.
Qualifications
- 2–4 years of experience in sales, telecalling, business development or travel roles.
- Freshers with strong communication skills may be considered.
- Prior experience in B2B sales, telecalling or travel-agent calling will be an advantage.
- Good verbal and written communication skills.
- Comfortable making a high volume of outbound calls.
Responsibilities
- B2B Lead Generation: identify and generate leads for travel agents, tour operators and agencies.
- Outbound Calling: introduce the company's B2B services and assess agent requirements.
- Agent Onboarding: convert leads into registered B2B partners and explain onboarding process.
- Follow-Ups & Lead Conversion: maintain contacts and convert leads.
- B2B Relationship Building: develop relationships and communicate product offers.
- CRM & Reporting: maintain lead data, update CRM and activity reports.
- Team Coordination: coordinate with visa, hotels, packages and operations teams.
Skills
Education
Tools
Job description
Location: Gurgaon, Haryana
Experience Required: 02 years
Industry: Travel & Tourism
Employment Type: Full Time, Permanent
Work Location: In Person
We are a growing travel company based in Gurgaon, providing B2B travel solutions to travel agents and travel professionals across India.
Our B2B services include Visa Services, Hotels, Holiday Packages and other travel-related solutions designed to help travel agents serve their clients efficiently and competitively.
We are looking for a B2B Travel Sales & Agent Onboarding Executive who will be responsible for identifying potential travel agents, connecting with them through outbound calls, generating business leads, introducing our B2B services and onboarding new travel-agent partners.
This is an excellent opportunity for someone looking to build a career in B2B Travel Sales, Travel Agent Relationship Management and Business Development.
1. B2B Lead Generation
- Identify and generate leads for potential travel agents, tour operators and travel agencies through online research, databases, social media, directories and other sources.
- Build and maintain a database of prospective B2B travel partners.
- Identify agents who may have requirements for visas, hotels, holiday packages and other travel services.
- Continuously expand the company's B2B travel-agent network.
2. Outbound Calling
- Make regular outbound calls to prospective travel agents and introduce the company's B2B services.
- Understand the agent's business profile and identify their travel-service requirements.
- Explain our B2B Visa, Hotel and Holiday Package services clearly and professionally.
- Handle basic queries and coordinate with the concerned internal team for detailed requirements.
- Maintain a professional and positive approach during calls.
3. Agent Onboarding
- Convert interested travel agents into registered B2B partners.
- Explain the onboarding/registration process and assist agents in completing the required information and documentation.
- Follow up with interested agents until the onboarding process is completed.
- Ensure newly onboarded agents understand the available services and how to raise their requirements with our team.
4. Follow-Ups & Lead Conversion
- Regularly follow up with prospective and interested travel agents through phone, WhatsApp and email.
- Maintain proper records of calls, discussions, follow-ups and lead status.
- Reconnect with inactive or previously contacted agents to generate new opportunities.
- Work towards converting leads into active B2B travel-agent accounts.
5. B2B Relationship Building
- Develop professional relationships with travel agents and maintain regular communication.
- Understand agents' recurring requirements and communicate relevant products, offers and services.
- Share appropriate information about new visa services, hotel deals, packages and other B2B offerings.
- Coordinate with the sales and operations teams to ensure smooth handling of agent requirements.
6. CRM & Reporting
- Maintain accurate lead and agent information in the company's CRM/database.
- Update call outcomes, follow-up dates, onboarding status and business opportunities.
- Maintain daily activity reports covering calls, leads generated, follow-ups and onboardings.
- Ensure no qualified lead is missed due to inadequate follow-up.
7. Team Coordination
- Coordinate with the Visa, Hotels, Packages and Operations teams for agent requirements.
- Forward qualified enquiries to the relevant sales/operations team.
- Follow up internally to ensure that agent enquiries are addressed on time.
- Support the senior B2B sales team in converting opportunities into business.
- 2–4 years of experience in sales, telecalling, business development, customer service or travel-related roles.
- Freshers with strong communication skills and an interest in the travel industry may also be considered.
- Prior experience in B2B sales, telecalling or travel-agent calling will be an advantage.
- Good verbal and written communication skills.
- Comfortable making a high volume of outbound calls.
- Confident speaking with travel agents and business owners over the phone.
- Basic understanding of travel, tourism, hotels, visas or holiday packages is preferred.
- Good follow-up and relationship-building skills.
- Comfortable using WhatsApp, email, Excel/Google Sheets and CRM software.
- Ability to maintain accurate lead records and follow a structured follow-up process.
- Target-oriented and motivated to achieve lead-generation and onboarding targets.
- Ability to work independently as well as part of a team.
- Must be based in Gurgaon/Gurugram or nearby and willing to work from the Gurgaon office.
- Graduate in any discipline.
- Diploma/Degree in Travel & Tourism, Hospitality, Business Management or a related field will be an advantage.
- Previous experience with a travel agency, tour operator, OTA, hotel company or visa consultancy is preferred.
- Existing familiarity with the travel-agent/B2B travel ecosystem will be an added advantage.
The candidate will primarily be evaluated on:
- Number of qualified B2B travel-agent leads generated.
- Number of outbound calls and meaningful conversations.
- Number of follow-ups completed.
- Number of new travel agents onboarded.
- Number of newly onboarded agents becoming active.
- Enquiries/business generated from onboarded agents.
- Accuracy and regularity of CRM/database updates.
- Response and follow-up discipline.
- Competitive salary with performance-based incentives.
- Opportunity to earn incentives based on B2B lead generation, agent onboarding and business conversion.
- Exposure to Visa Services, Hotels, Holiday Packages and B2B Travel Sales.
- Opportunity to develop a strong network within the travel-agent community.
- Training and guidance on B2B travel products and services.
- Career growth opportunities within the B2B sales and travel business.
- Opportunity to work with a growing travel company and gain hands‑on experience across multiple travel products.
We are looking for someone who is confident on the phone, energetic, persistent with follow-ups and comfortable speaking to new people every day.
The candidate should enjoy sales and relationship building and should be willing to make outbound calls, identify opportunities and convert interested travel agents into active B2B partners.
If you are a fresher or have 0–2 years of experience and want to build your career in B2B Travel Sales, this role can provide a strong platform to learn and grow.
Role: B2B Travel Sales / Business Development Executive
Department: B2B Sales & Business Development
Industry: Travel & Tourism
Employment Type: Full Time, Permanent
Work Location: Gurgaon, Haryana – In Person
Experience: 0–2 Years
Education: Any Graduate
Job Type: Calling, Lead Generation, B2B Sales & Agent Onboarding
B2B Sales • Travel Sales • Telecalling • Lead Generation • Agent Onboarding • Business Development • Travel Agents • B2B Travel • Visa Services • Hotels • Holiday Packages • Follow-Ups • Lead Conversion • Customer Relationship Management • CRM • WhatsApp • Email Communication
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