Tele-Marketing & Client Conversion Specialist – Child Wellness Services

Soma Beyond; Indore District; On-site; INR 406,000 - 487,000; Full time

Benefits offered by this job

Fixed salary ₹40,000/month

Brand-building exposure

Offline events involvement

Collaborative team

Growth opportunities

Job summary

Soma Beyond Private Limited in Indore, India, invites applications for a Tele-Marketing & Client Conversion Specialist to be the primary voice for families exploring child wellness services.

You will conduct 1-on-1 consultations, tailor package recommendations (assessments, offline/online combos, premium services), manage inbound and outbound outreach, and drive monthly sales while maintaining CRM records and coordinating with program teams.

Qualifications

• 3+ years in telemarketing or sales for child health or education
• Master's degree in Marketing or MBA
• Fluency in English and Hindi
• Strong lead generation and sales skills
• Excellent phone presence and listening skills
• Empathetic, client-focused communication

Responsibilities

• Conduct initial 1-on-1 consultation calls to understand each child's needs
• Sell appropriate Soma Beyond packages based on client needs
• Handle inbound and outbound calls, WhatsApp, and website enquiries
• Qualify and nurture leads to convert to active clients
• Encourage and book a free 30-minute counselling session
• Drive conversions for premium services toward monthly targets
• Maintain CRM records of interactions and outcomes
• Coordinate with program and clinical teams on scheduling
• Represent Soma Beyond at events and workshops
• Build relationships with parents, schools, and partner clinics
• Collaborate with marketing to align messaging with client needs
• Provide empathetic support throughout enquiry and enrollment journey

Skills

Telemarketing

Tele-sales

Business development

Lead generation

Active listening

Customer service

Time management

Public speaking

Education

Master's degree in Marketing

MBA

Business Administration degree

Tools

CRM systems

Job description

Job Description

Job Title: Tele-Marketing & Client Conversion Specialist – Child Wellness Services

Company: Soma Beyond Private Limited

Location: Indore, India (On-site)

Employment Type: Full-time

Compensation: ₹40,000/month (fixed) + performance-based incentives/commission on conversions

About the Role

Soma Beyond is looking for an experienced, persuasive, and empathetic Tele-Marketing & Client Conversion Specialist to be the primary voice of our brand for every family that reaches out to us. This is a client-facing, sales-driven role at the heart of our growth — you'll be the person who helps parents understand what their child needs and guides them toward the right Soma Beyond service.

If you have a background in child health, wellness, or education-related marketing, know how to build trust over a phone call, and can convert genuine enquiries into committed clients — we'd love to hear from you.

Key Responsibilities

• Conduct initial 1-on-1 consultation calls with prospective clients to understand each child's needs and concerns
• Recommend and sell the most appropriate Soma Beyond package (individual assessments, full combo offline/online, and premium services) based on client requirements
• Make outbound calls to prospective leads in addition to handling all inbound calls, WhatsApp, and website enquiries promptly and professionally
• Identify, qualify, and nurture leads through consistent follow-up, converting qualified prospects into active clients
• Encourage prospects to book the free 30-minute 1-on-1 counselling session
• Drive conversions on premium services and consistently work toward monthly sales and outreach targets
• Maintain accurate, up-to-date records of client interactions, conversions, and follow-ups in the CRM/tracker
• Coordinate with the program and clinical teams on scheduling and service details for enrolled clients
• Represent Soma Beyond at offline events, parent workshops, and school outreach programs — guiding parents, educators, and school representatives on our services and philosophy
• Build and nurture relationships with parents, schools, and partner clinics to generate referrals and repeat engagement
• Work closely with the marketing and clinical teams to ensure messaging stays accurate, sensitive, and aligned with client needs
• Provide empathetic, solutions-oriented support to parents and caregivers throughout their enquiry and enrollment journey

Requirements

• Minimum 3 years of experience in tele-marketing, tele-sales, or business development — ideally within child health, wellness, education, or related consumer services (required)
• Master's degree in Marketing, Business Administration, or a related field (required)
• Fluency in English and Hindi, spoken and written (required)
• Strong lead generation and sales skills — able to identify prospects, qualify leads, and convert enquiries into enrollments
• Strong consultative selling skills — comfortable guiding, not just pushing, a sale
• Excellent phone presence, active listening, and objection-handling ability
• Solid customer service/support skills — able to handle questions, manage concerns, and maintain positive, trust-based client relationships
• Comfortable and sensitive when discussing a child's development with concerned parents
• Confident public communicator, able to represent the brand at events and workshops
• Basic computer literacy and familiarity with CRM or call/contact management tools; strong organizational and time-management skills
• Prior experience in healthcare, ed-tech, or child-focused sales is a strong plus

What Soma Beyond Offers

• Fixed salary of ₹40,000/month plus performance-based incentives on conversions
• A front-row seat in building India's premium integrated child profiling brand from the ground up
• Direct exposure to brand-building, offline events, and client relationship management
• A collaborative, mission-driven team working on something genuinely meaningful for families
• Growth path into senior business development, client relations, or marketing leadership roles as the company scales