Tele-Caller Executive

SocialChamps Media Pvt. Ltd.; Pune District; On-site; INR 335,000 - 469,000; Full time

Job summary

SocialChamps Media Pvt. Ltd. on behalf of a Real Estate client is seeking a Senior Tele-Caller in Pune.

The candidate should have 3–4 years of tele-calling experience in real estate and be fluent in Marathi, Hindi and English. Experience managing a team of four or more members and strong communication skills are essential. The role involves handling customer inquiries via calls and emails, following up promptly, supervising tele-callers, and ensuring a professional, proactive approach to

Qualifications

• 3–4 years of relevant tele-calling experience in real estate.
• Fluency in Marathi, Hindi, and English.
• Prior experience managing or handling a team of four or more members.
• Good computer knowledge and basic email-handling skills.
• Professional communication and customer-handling abilities.

Responsibilities

• Handle customer enquiries professionally over telephone calls and emails.
• Communicate with prospective customers politely and courteously.
• Manage customer enquiries and ensure timely follow-ups.
• Coordinate with and supervise a team of tele-callers.
• Maintain professionalism and a presentable approach while interacting with customers.
• Use computer systems to manage enquiries and perform day-to-day calling-related activities.

Skills

Marathi

Hindi

English

Team management

Job description

SocialChamps is hiring on behalf of its Real Estate client, for the position of Senior Tele-Caller.

We are looking for a Senior Tele-Caller with 3–4 years of relevant experience in the real estate industry. The ideal candidate should be fluent in Marathi, Hindi, and English, have experience handling a team of 4 or more members, and possess strong communication and customer-handling skills. The candidate should be professional, proactive, and capable of managing customer enquiries and day-to-day tele-calling operations efficiently.

Eligibility Criteria

• 3–4 years of relevant tele-calling experience in the real estate industry.
• Fluency in Marathi, Hindi, and English.
• Prior experience managing or handling a team of four or more members.
• Good computer knowledge and basic email-handling skills.
• Professional communication and customer-handling abilities.

Key Responsibilities

• Handle customer enquiries professionally over telephone calls and emails.
• Communicate with prospective customers politely and courteously.
• Manage customer enquiries and ensure timely follow-ups.
• Coordinate with and supervise a team of tele-callers.
• Maintain professionalism and a presentable approach while interacting with customers.
• Use computer systems to manage enquiries and perform day-to-day calling-related activities.

Preferred Candidate Profile

• Candidates with strong communication skills, team-handling experience, and a background in real estate tele-calling are encouraged to apply.