Galaxy Resource Private Limited (GRPL India) is recruiting a Tele caller for a Lucknow based opening. Both freshers and experienced candidates may apply, subject to the role requirements below. The offered pay is ₹12,000–₹20,000/month (10 openings).
Job Description: Telecaller Job Description:
Job at a glance
- Role: Tele caller
- Location: Lucknow, Uttar Pradesh
- Salary: ₹12,000–₹20,000/month
- Job type: Full Time
- Openings: 10
- Recruiter: Galaxy Resource Private Limited (no fee charged to candidates)
What you will do as Tele caller
- Outbound Calls : Make outbound calls to prospective customers using a prepared script to provide information about a product or service.
- Sales Pitch: Deliver a compelling sales pitch to persuade customers to purchase a product or service.
- Customer Follow-Up: Follow up with potential customers who have shown interest but have not made a purchase.
- Lead Generation: Identify and qualify leads through effective questioning and information gathering.
- Data Entry: Accurately record customer details, interactions, and transactions in the database.
- Customer Service: Address customer queries and concerns in a professional and courteous manner.
- Achieve Targets: Meet or exceed sales targets and performance metrics.
- Product Knowledge: Stay informed about the features and benefits of the products or services being offered.
- Feedback: Provide feedback to the sales and marketing teams regarding customer responses and preferences.
- Maintain Records: Keep detailed records of calls, including outcomes, for future reference and analysis.
Who should apply
- Communication Skills: Excellent verbal communication skills and the ability to engage customers effectively.
- Sales Skills: Basic sales skills and the ability to influence and persuade customers.
- Persistence: Persistence and resilience to handle rejection and continue with the next call.
- Data Entry: Accurate data entry skills for maintaining customer records.
- Time Management: Effective time management to make a high volume of calls and meet targets.
- Team Collaboration: Ability to work collaboratively with other team members and departments.
- Adaptability: Flexibility to adapt to different scripts, products, and campaigns.
- Ethical Conduct: Maintain a high level of integrity and ethical conduct in all interactions.
- Educational qualifications may vary, but a high school diploma or equivalent is often sufficient. Prior experience in telemarketing or sales can be beneficial.