BPO Telecaller

Galaxy Resource Private Limited; Bengaluru; On-site; INR 234,000 - 280,000; Full time

Job summary

GRPL India (Galaxy Resource Private Limited) invites applications for a BPO Telecaller in Bengaluru. Openings: 200. Freshers and experienced candidates may apply. The role offers ₹23,000 per month and involves voice-based customer support, handling inquiries, and resolving issues with standard scripts.

Rotational shifts may be required. Clear communication and basic computer skills are essential. There is no fee charged to candidates at any stage of hiring.

Qualifications

• 12th pass or graduate; freshers can apply.
• Clear spoken communication and good listening skills.
• Basic computer use and typing.
• Ready to work in a team and in rotational shifts if the process needs it.

Responsibilities

• Handle inbound and outbound customer calls for the assigned process.
• Answer queries, explain products or services and resolve simple complaints on the first call.
• Follow call scripts and quality guidelines while keeping the conversation natural.
• Record every call outcome and follow-up correctly in the system.
• Meet daily targets for calls handled, quality score and customer satisfaction.
• Escalate complex issues to team leaders with clear notes.

Skills

Voice Process

Customer Support

Telecalling

Query Handling

Communication

Basic Computer Skills

Education

12th pass or graduate

Job description

GRPL India (Galaxy Resource Private Limited) has an open BPO Telecaller position in Bengaluru. Both freshers and experienced candidates may apply, subject to the role requirements below. The role pays ₹23,000/month (200 openings), and there is no fee at any stage of hiring.

About this job BPO Telecaller – Bengaluru | INR 23,000/month BPO Telecaller (Voice Process) – Openings in Bengaluru, Karnataka

Job at a glance

• Role: BPO Telecaller
• Location: Bengaluru, Karnataka
• Salary: ₹23,000/month
• Job type: Full Time
• Openings: 200
• Recruiter: Galaxy Resource Private Limited (no fee charged to candidates)

What you will do as BPO Telecaller

• Handle inbound and outbound customer calls for the assigned process.
• Answer queries, explain products or services and resolve simple complaints on the first call.
• Follow call scripts and quality guidelines while keeping the conversation natural.
• Record every call outcome and follow-up correctly in the system.
• Meet daily targets for calls handled, quality score and customer satisfaction.
• Escalate complex issues to team leaders with clear notes.

Who should apply

• 12th pass or graduate; freshers can apply.
• Clear spoken communication and good listening skills.
• Basic computer use and typing.
• Ready to work in a team and in rotational shifts if the process needs it.
• Key skills: Voice Process, Customer Support, Telecalling, Query Handling, Communication, Basic Computer Skills