Techno Functional Consultant - L2

Wipro Technologies; India; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading IT services company in India is seeking candidates for a role focused on providing techno-functional solutions and implementing ERP systems. Candidates will work closely with project teams to manage requirements, provide support for newly implemented business processes, and contribute to automation optimizations. Ideal candidates will have experience in ERP implementations, strong problem-solving skills, and a commitment to continuous learning and improvement.

Qualifications

• Proven ability to bridge technology and business processes.
• Experience in end-to-end ERP implementation.
• Strong communication skills to liaise with various teams.

Responsibilities

• Drive business requirement management and integration for new projects.
• Support the solutioning team from design to implementation.
• Create automation tools to optimize processes.

Skills

Techno-functional expertise

Problem solving

Coding

Automation tools development

Job description

Job Description

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Do

1. Bridging the gap between project and support teams through techno‑functional expertise
   • For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
   • Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
   • Provide techno‑functional solution support for all the new business implementations while building the entire system from the scratch
   • Support the solutioning team from architectural design, coding, testing and implementation
   • Understand the functional design as well as technical design and architecture to be implemented on the ERP system
   • Customize, extend, modify, localise or integrate to the existing product by virtue of coding, testing & production
   • Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
   • Write code as per the developmental standards to decide upon the implementation methodology
   • Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
   • Create and deploy automation tools/ solutions to ensure process optimisation and increase in efficiency
   • Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
   • Support on-site manager with the necessary details wrt any change and off‑site support
2. Skill upgradation and competency building
   • Clear Wipro exams and internal certifications from time to time to upgrade the skills
   • Attend trainings, seminars to sharpen the knowledge in functional/technical domain
   • Write papers, articles, case studies and publish them on the intranet

Deliver

• Contribution to customer projects: Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
• Automation Process optimisation, reduction in process/steps, reduction in no. of tickets raised
• Skill upgradation: # of trainings & certifications completed, # of papers, articles written in a quarter

Reinvent your world. We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realise them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realise your ambitions. Applications from people with disabilities are explicitly welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.