Techno-Functional Business Analyst (Supply Chain) - IT

Flex; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Health Insurance

PTO

Job summary

Flex is seeking a Techno-Functional Business Analyst in Chennai, India to bridge business requirements and technical solutions. You will document processes, create use cases and user stories, translate needs into technical specs, and collaborate with cross‑functional teams to deliver effective SAAS implementations.

The role emphasizes data analysis, prototyping, test planning, and ongoing process improvement while maintaining clear communication with stakeholders at all levels.

Qualifications

• Proven experience as a Business Analyst or similar role in a relevant industry.
• Strong analytical thinking and problem‑solving skills.
• Experience with documenting requirements using use cases, user stories, and process flows.

Responsibilities

• Collaborate with stakeholders to understand and document business needs.
• Create detailed documentation, including business requirements, process flows, use cases, and user stories.
• Work closely with technical teams to translate business requirements into technical specifications and ensure proper implementation.
• Facilitate workshops, meetings, and interviews to elicit information from stakeholders and subject matter experts.
• Monitor and evaluate implemented solutions to track their effectiveness and inform continuous improvement.

Skills

Business Analysis

SQL

Stakeholder Mgmt

SAAS

User Stories

Process Flows

Wireframes

CBAP

CCBA

Job description

Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission‑critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Techno-Functional Business Analyst in Chennai, India.

We are seeking a highly motivated and detail‑oriented Techno functional Business Analyst to join our team. The ideal candidate will have a strong understanding of business processes, excellent analytical skills, and the ability to communicate effectively with stakeholders at all levels. The Business Analyst will be responsible for gathering, documenting, and analyzing business requirements, as well as collaborating with cross‑functional teams to design and implement effective solutions.

What a typical day looks like:

• Collaborate with stakeholders to understand and document business needs, objectives, and requirements.
• Conduct thorough analysis of existing business processes, systems, and workflows to identify areas for improvement.
• Create detailed documentation, including business requirements, process flows, use cases, and user stories.
• Work closely with technical teams to translate business requirements into technical specifications and ensure proper implementation.
• Facilitate workshops, meetings, and interviews to elicit information from stakeholders and subject matter experts.
• Analyze data to identify trends, patterns, and insights that can inform business decisions.
• Develop prototypes or mockups to visualize solutions and gather feedback from stakeholders.
• Assist in creating test plans and test cases to ensure the quality and accuracy of implemented solutions.
• Provide support during the testing phase, addressing any issues and ensuring that solutions meet the defined requirements.
• Collaborate with project managers, developers, designers, and other team members to ensure project success.
• Monitor and evaluate implemented solutions to track their effectiveness and gather feedback for continuous improvement.

The experience we’re looking to add to our team:

• Proven experience as a Business Analyst or similar role in a relevant industry.
• Strong analytical thinking and problem‑solving skills.
• SQL knowledge is desirable and considered as an added advantage.
• Experiencing working with SAAS products is plus like Ivalua/e2open/SNC/Ariba etc..
• Proficiency in documenting requirements using tools such as use cases, user stories, process flows, and wireframes.
• Familiarity with business analysis methodologies, frameworks, and tools.
• Excellent communication and interpersonal skills for effective collaboration with stakeholders and team members.
• Ability to work independently, manage multiple tasks, and adapt to changing priorities.
• Experience with data analysis and visualization tools is a plus.
• Certification in Business Analysis (e.g., CBAP, CCBA) is desirable but not mandatory.
• Knowledge of specific domain or industry trends relevant to the organization is beneficial.

What you’ll receive for the great work you provide:

• Health Insurance
• PTO

NK99

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).