Technical Writer / Product Documentation

LETITBEX AI; Hyderabad; On-site; INR 600,000 - 800,000; Full time

Job summary

LETITBEX AI in Hyderabad is seeking a Technical Writer to create user-friendly documentation for various product modules. The role involves developing documentation strategies, creating user guides, and collaborating with cross-functional teams.

The ideal candidate will have 3-5 years of technical writing experience and strong communication skills. Proficiency with documentation tools such as Confluence or GitBook is required.

Qualifications

• 3-5 years of technical writing experience.
• Strong writing and communication skills.
• Experience with API and technical documentation.

Responsibilities

• Create user guides, help articles, and FAQ documentation.
• Document API specifications and integration guides.
• Develop internal technical documentation and runbooks.

Skills

Technical writing

Strong writing and communication skills

API and technical documentation

Documentation tools (Confluence, Notion, GitBook)

Markdown or similar markup languages

Attention to detail

Job description

About LetitbexAI

LetitbexAI is a fast‑growing AI‑driven technology company focused on building intelligent, scalable, and enterprise‑grade solutions. We work at the intersection of AI, data engineering, cloud, and business transformation, helping organizations unlock real value from artificial intelligence.

Position: Technical Writer / Product Documentation

Experience: 3-5 Years

Notice Period: Can be considered up 15 Days

Role Summary

Create comprehensive, user‑friendly documentation for various modules across products. Develop documentation strategy, templates, and processes for internal and external audiences.

Key Responsibilities

• Create user guides, help articles, and FAQ documentation
• Document API specifications and integration guides
• Develop internal technical documentation and runbooks
• Create training materials for support and customer success teams
• Maintain and update documentation as features evolve
• Develop documentation templates and style guides
• Conduct user testing on documentation clarity and usability
• Manage documentation tools and platforms
• Collaborate with product, engineering, and support teams
• Ensure documentation accessibility and searchability

Required Skills & Experience

• 3-5 years of technical writing experience
• Strong writing and communication skills
• Experience with API and technical documentation
• Proficiency with documentation tools (Confluence, Notion, GitBook, etc.)
• Basic understanding of software development concepts
• Experience with Markdown or similar markup languages
• Ability to translate complex concepts for different audiences
• Attention to detail and organizational skills
• Ability to work with cross‑functional teams

Nice to Have

• Experience with video creation and screen recording tools
• Knowledge of SEO and documentation discoverability
• Proficiency with GitHub or version control for documentation
• Experience with information architecture and IA design