Technical writer and illustrator

Idexcel; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Idexcel is looking for a Technical Writer Cum Illustrator based in Bangalore with 2-4 years of experience in technical publications. This role requires excellent communication skills and the ability to manage user accounts and access controls for portals.

Responsibilities include updating portal content and collaborating with both Field Support Managers and the Digital Technology team. The ideal candidate will be proficient in Microsoft Office Suite and possess strong troubleshooting abilities.

Qualifications

• 2-4 years of experience in technical publications or a similar field.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Manage user accounts, permissions, and access controls.
• Update and maintain portal content, technical publications, and customer resources.
• Collaborate with Field Support Managers and Contract Team for access control.
• Collaborate with Digital Technology to support portal enhancements.
• Ensure compliance with Company & Global Trade Policies and Procedures.

Skills

Technical Writer

Technical Illustrator

Portal content management

User accounts and permissions management

Education

AME or BE

Tools

Microsoft Office Suite

Collaboration tools

Job description

Job Description

Role & responsibilities

Job Title-Technical Writer Cum Illustrator

Location Bangalore Captive

EXP 2 to 4 yrs

Qualifications - AME or BE

Mandatory Skills-Technical Writer/Publications, Technical Illustrator, Portal content, Manage user accounts, permissions, and access controls.

Detailed JD:

Manage user accounts, permissions, and access controls.

Update and maintain portal content, technical publications, and customer resources.

Collaborate with Field Support Managers, Contract Team for access control.

Collaborate with Digital Technology to support portal enhancement.

Ensure compliance with Company & Global Trade Policies and Procedures, privacy regulations.

2 -4 years of experience in technical publications domain or similar

Strong Trouble shooting and problem-solving skills

Excellent communication and stakeholder management abilities

Proficient in Microsoft Office Suite and collaboration tolls.

Job Classification

Industry: IT Services & Consulting Functional Area / Department: IT & Information Security Role Category: IT & Information Security - Other Role: IT & Information Security - Other Employement Type: Full time

Contact Details:

Company: Idexcel Location(s): Bengaluru Ability to work in a team environment with members of varying skill levels. Highly motivated. Learns quickly.