Technical Writer – 4

Earn Modes; Bengaluru; Hybrid; INR 2,000,000 - 4,000,000; Full time

Job summary

Nutanix Bengaluru seeks a senior documentation professional to design and deliver user guides, platform and feature docs, and release notes for our software and hardware products. You will collaborate with Core Data Path and Prism teams and coordinate with global dev/support across geos.

The role requires 8+ years of software documentation experience, experience with topic-based authoring (DITA/XML), familiarity with GitHub, UNIX/Linux, and working across cross-functional teams.

Qualifications

• 8+ years documenting software products
• .
• Experience with topic-based structured authoring (DITA/XML) preferred

Responsibilities

• Document new products, platforms, and features

Skills

Technical writing

DITA/XML

Software documentation

Cross-functional collaboration

Command-line (UNIX/Linux)

Storage/virtualization/networking tech

Microsoft Style Guide

Topic-based authoring

Version control

Education

Graduate in technical/professional communication, computer science, electrical engineering, or related field

Tools

GitHub

UNIX/Linux

Job description

Job Description

The Opportunity

Nutanix unites public cloud simplicity and agility with private cloud performance and security. The documentation team of Nutanix creates and maintains the software and hardware documentation. We work closely with the engineering/PM/support teams and develop quality technical documentation to help our customers. You will be part of a small but impactful team with ample opportunity to grow and expand your skill set.

As part of this role, you will work with the Core Data Path (CDP) and Prism teams to develop documentation features and improvements. You must coordinate with the dev/support team across geos to develop quality technical documentation that adheres to our standards and practices.

About the Team

The Tech Pubs team of Nutanix handles software, hardware, and solutions documentation. The documentation team from India works on critical software/hardware projects and features. We are a no-drama team that ensures that customer feedback is given topmost priority. The team has a best-in-class work culture with an engagement score of 88.

Your Role

• Document new products, platforms, and features
• Maintain documentation for previous product versions
• Write release notes and support documentation
• Gather information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
• Manage multiple projects for software products
• Peer review other writers’ work
• Gather and address feedback from multiple sources
• Work independently and rapidly to meet tight deadlines

What You Will Bring

• Authoring concept, task, and reference topics for use in a variety of outputs and contexts
• Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications)
• Managing multiple versions of topics
• Familiarity with Github
• Tracking and prioritizing multiple simultaneous projects
• Using UNIX/Linux command-line interfaces
• Working in cross-functional teams
• Graduate in technical/professional communication, computer science, electrical engineering, or other related field
• 8+ years documenting software products
• Experience single-sourcing multiple deliverable types with topic-based structured authoring (DITA or other XML preferred)
• Experience with UNIX/Linux, storage, virtualization, and/or networking technologies

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

— Nutanix is an equal opportunity employer.

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Aff… Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by [e-mail].

Source: Company Career page