Technical Writer

OnTarget Communications; Bengaluru; On-site; INR 1,700,000 - 2,100,000; Full time

Job summary

OnTarget Communications in Bangalore, India is seeking an experienced Technical Writer with 6+ years in medical/ biotech sectors to join onsite. You will create, maintain, and enhance high-quality documentation for medical devices, software, cloud services, and AI-enabled products in compliance with industry standards.

The role requires structured authoring, content management, and use of AI-assisted tools such as Copilot or ChatGPT for content creation.

Qualifications

• 6+ years of experience creating and managing technical publications.
• Experience with XML authoring and CCMS workflows.
• AI-assisted authoring and metadata-driven content development.

Responsibilities

• Create and maintain user guides, service manuals, online help systems, and knowledge base content.
• Work with SMEs to gather requirements and produce high-quality documentation.
• Manage content through XML authoring and CCMS workflows.
• Apply AI-assisted authoring tools while ensuring accuracy, governance, and compliance.
• Develop documentation standards, templates, metadata models, and reusable content.
• Support cloud-enabled and AI-powered products with clear user and technical documentation.

Skills

Technical writing

Structured authoring

Content management

English fluency

Cross-functional collaboration

Tools

Oxygen XML

Astoria CCMS

Adobe FrameMaker

Microsoft Office

Photoshop

Job description

Immediate Opening

Location: Bangalore, India

Model: Onsite

Scope: Fulltime - Employed

Salary: 17 - 21 LPA

Description:

We are seeking an experienced Technical Writer with a minimum of 6 years' experience within the medical, healthcare, biotech, pharmaceuticals, or life sciences sectors to join our team onsite in Bangalore. The successful candidate will be responsible for creating, maintaining, and enhancing high-quality technical documentation for medical devices, software solutions, cloud services, and AI-enabled products while ensuring compliance with industry regulations and standards.

This role requires a strong understanding of structured authoring, content management systems, AI-assisted documentation practices, and modern documentation delivery methodologies.

Responsibilities

• Create and maintain user guides, service manuals, online help systems, and knowledge base content.




• Work closely with SMEs to gather requirements and produce high-quality documentation.




• Manage content through XML authoring and CCMS workflows.




• Apply AI-assisted authoring tools while ensuring accuracy, governance, and compliance.




• Develop documentation standards, templates, metadata models, and reusable content.




• Support cloud-enabled and AI-powered products with clear user and technical documentation.

Qualifications:

Key Requirements

• 6+ years of experience creating and managing technical publications throughout the product lifecycle.




• Strong technical writing, content architecture, and documentation management skills.




• Expertise with Oxygen XML, Astoria CCMS, Adobe FrameMaker, Microsoft Office, and Photoshop.




• Hands-on experience using Microsoft 365 Copilot, ChatGPT Enterprise, Claude, or similar AI tools for content creation and optimization.




• Experience creating structured, metadata-rich, AI-ready content for enterprise search, chatbots, and RAG solutions.




• Proficient on cloud technologies, Microsoft 365, SharePoint, Azure DevOps, Jira, and ServiceNow.




• Excellent communication skills and experience working with global cross-functional teams.




• Fluent English.

Nice to Have

• Experience in Medical Devices, Healthcare, Software, or other regulated industries.




• Knowledge of Docs-as-Code, Git, Markdown, CI/CD, APIs, Cloud Services, AI/ML products, and SaMD.




• Familiarity with ISO 13485, IEC 62304, FDA, MDR/IVDR, GDPR, and HIPAA.