Information Developer (Technical Writing)

Parallel Wireless; Pune City; On-site; INR 600,000 - 1,200,000; Full time

Job summary

A telecommunications company in Pune is seeking an Information Developer (Technical Writer) to create user-centric documentation. You will work with engineering and product teams, ensuring high-quality content is delivered. The position requires 3–8 years of technical writing experience and a degree in a relevant field. Join a dynamic environment focused on emerging technologies.

Qualifications

• 3–8 years of experience in technical writing or related roles.
• Familiarity with Agile, Scrum, and DevOps environments.
• Knowledge of markup languages like Markdown and AsciiDoc.

Responsibilities

• Create and support user manuals, API documentation, and FAQs.
• Collaborate with cross-functional teams to gather technical insights.
• Edit and refine existing documentation for clarity and accuracy.

Skills

Technical writing

Excellent communication

Attention to detail

Education

Bachelor’s or master’s degree in engineering, technical writing, mass communications, or related field

Tools

oXygen XML

MadCap Flare

FrameMaker

ArborText

Job description

Overview

Information Developer (Technical Writing) – Pune

Location: Pune | Experience: 3–8 Years | Department: Product Documentation/Technical Communications

Role Overview

• We are looking for detail-oriented, tech-savvy, and motivated Technical Writers to join our dynamic Product Documentation team.
• This role is ideal for professionals who are passionate about writing, curious about emerging technologies, and eager to grow in a collaborative environment.
• The selected candidate will create clear, concise, and user-centric documentation that enhances product understanding and adoption.
• They will work closely with engineering, product management, and senior writers to deliver high-quality content aligned with our documentation standards.

Key Responsibilities

• Create and support user manuals, API documentation, installation/configuration guides, FAQs, and online help systems.
• Collaborate with cross-functional teams to gather technical insights and understand product workflows.
• Edit and refine existing documentation for clarity, consistency, and technical accuracy.
• Use DITA, single sourcing, and content reusability principles.
• Follow documentation standards and style guides such as the MS Style Guide.
• Participate in peer reviews and incorporate stakeholder feedback.
• Gain exposure to bug tracking and task management tools (such as JIRA, Bugzilla).
• Contribute to process improvements and content strategy initiatives.

What you should have

Required Qualifications:

• 3–8 years of experience in technical writing or related roles.
• Exposure to telecommunications or software development is a plus.

Core Competencies:

• Excellent written and verbal communication with a focus on technical clarity.
• Ability to simplify complex technical concepts for diverse audiences.
• Strong attention to detail and commitment to quality.

Preferred Skills & Tools:

• Familiarity with Agile, Scrum, Sprint, and DevOps environments.
• Experience with structured authoring and DITA principles.
• Proficient in authoring tools such as oXygen XML, MadCap Flare, FrameMaker, and ArborText.
• Knowledge of markup languages (Markdown, AsciiDoc), CMS platforms (Confluence, Notion).
• Version control systems (Git, GitHub).
• Basic understanding of HTML/CSS and scripting (Python, JavaScript).
• Awareness of UX writing, accessibility, and content design.
• Experience with diagramming tools (Lucidchart, Draw.io).
• Interest in emerging technologies like AI, ML, IoT, Cloud, and RAN.
• Working knowledge of AI tools and LLM.

Soft Skills

• Strong organizational and time management abilities.
• Adaptability and eagerness to learn.
• Collaborative mindset with openness to feedback and mentorship.

Education

Bachelor’s or master’s degree in engineering, technical writing, mass communications, or a related field.

Job Location: Pune

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Marketing, Public Relations, and Writing/Editing
• Industries: Telecommunications

Note: This description reflects the information provided and has been reformatted for clarity and compliance with formatting requirements.