Technical Support Executive

Write Kitaab; Gautam Buddha Nagar; On-site; INR 279,000 - 335,000; Full time

Benefits offered by this job

Flexible schedule

Food provided

Health insurance

Life insurance

Paid time

Job summary

Tech Mahindra in Noida invites applications for the position of L1 Technical Support at Noida Sector 62. The role provides first-level technical assistance to customers, resolving queries related to computer systems, networking, hardware, and software.

Candidates must be able to handle calls, troubleshoot issues, and maintain customer satisfaction with clear communication. Applicants should have 1–2 years of experience in IT support, a graduate in Computer/IT, and familiarity with MS Office and

Qualifications

• 1–2 years of experience in technical support.
• Basic knowledge of networking and internet troubleshooting.
• Good communication in English (spoken).

Responsibilities

• Provide first-level technical support to customers via calls.
• Troubleshoot hardware, software and networking issues.
• Aim to resolve customer problems on the first call.
• Maintain customer satisfaction through effective communication and rotate/night shifts.

Skills

Communication skills

English proficiency

Customer handling

Education

Any Computer/IT Graduate

Tools

MS Office

Latest operating systems

Job description

Company Information

Tech Mahindra

Location: Noida Sector 62, Noida, Gautam Buddha Nagar, , 201309

Salary: ₹ 25000-30000

Openings: 50

Website: https://www.techmahindra.com/

Remote: No

Technical Support Executive

Openings: 50

Salary: 25000-30000

Location: Noida Sector 62, Noida,Gautam Buddha Nagar,,201309

Posted on: Sep 18, 2026

Deadline: May 20, 2025

Job Description

We are hiring for the role of L1 Technical Support at our Noida location. The selected candidates will be responsible for providing first-level technical support to customers by handling calls and resolving queries related to computer systems, networking, hardware, and software. The role involves troubleshooting issues, offering accurate solutions, and ensuring customer satisfaction through effective communication. Candidates must be open to working in rotational and night shifts.

Job Requirements

• Internet troubleshooting, basic networking (LAN/WAN)
• Basic knowledge of hardware/software
• MS Office and latest operating systems
• Good communication in English (spoken)
• Willingness to work in 24x7 shifts
• L1 Tech Support: Handle customer queries and troubleshoot network/device issues.
• Understand product updates
• Aim to resolve customer problems in the first call

Experience

1-2 Years

Qualifications

Any Computer/IT Graduate - BCA, MCA, B.Sc IT, M.Sc IT, B.E/B.Tech

Benefits

• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid time

Deadline

May 20, 2025