Technical Support Executive

Recruitsteps; Dadri; On-site; INR 402,000 - 469,000; Full time

Benefits offered by this job

Incentives

Two-way cab facility

Job summary

Recruitsteps in Noida is hiring a Technical Support Executive with knowledge of internet troubleshooting, modems, routers, optical fibers and wireless devices. Requires at least 1 year of experience in international voice processes; freshers, domestic-only, or software candidates are not considered.

The role handles inbound customer calls, resolves queries, and provides accurate information to ensure service quality and customer satisfaction in a fast-paced BPO environment focused on Pure

Qualifications

• 1 year of experience in international voice process.
• No freshers or domestic candidates or software candidates.
• Handle inbound customer calls, resolve queries, provide accurate information.

Responsibilities

• Handle inbound customer calls and resolve queries.
• Provide accurate information and maintain service quality.
• Ensure customer satisfaction in a fast-paced BPO setting.

Skills

Internet troubleshooting

Modem

Routers

Optical fibers

Wireless devices

Voice process

Education

UG: Any Graduate

Job description

Technical Support Executive

Require knowledge for Internet troubleshooting, modem, routers, optical fibers, wireless devices. with at least 1 year of experience in international Voice process. No freshers/domestic or Software candidate required.

Customer Service Executive responsible for handling inbound customer calls, resolving queries, providing accurate information, maintaining service quality, and ensuring customer satisfaction in a fast-paced BPO environment. Pure Telecom support needed.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Perks and benefits

Salary : 38k in hand + Incentives

Both Side Cabs

Address: candor techspace, Sector 135, Noida