Technical Support Executive - voice process

Smart Steps HR Services; Gurugram District; On-site; INR 203,000 - 243,000; Full time

Benefits offered by this job

Best in the industry

Incentives

Two-way cab

5 days working

Job summary

Smart Steps HR Services in Gurgaon is seeking a fresher for a desktop and laptop technical support role. You will resolve customer queries from the US via calls, support desktop devices, and participate in the international voice process.

The position offers 5-day work week, rotational shifts, cab facilities both ways, and incentives for performance. Fresh graduates with good communication are encouraged to apply at this top brand in Gurgaon.

Qualifications

• Resolve technical queries of US customers via calls.
• Desktop Support process.
• Fresh graduates / BE / B.Tech welcome.

Responsibilities

• Provide desktop and laptop technical support via phone.
• Handle international voice process.
• Ensure queries are resolved with high customer satisfaction.

Skills

Technical support

Desktop & laptop support

Communication skills

International voice process

Education

Graduates / BE / B.Tech freshers

Job description

• Responsible for resolving technical queries of us customers related to desktop and laptops through calls.
• Desktop Support process.
• International voice process.
• Graduates/B.E./B.tech freshers all can apply.
• Salary - 20k in hand
• Top most brand name in Gurgaon.
• Good incentives.
• Rotational Shifts
• Both way cabs.
• 5 Days working.
• Candidate with excellent communication skills can apply.

Perks and Benefits

Best in the industry