TECHNICAL SUPPORT ENGINEER (TAMIL SPEAKING) – BANGALORE

eSSL Security; Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

eSSL Security is seeking a Technical Support Executive (Software Support) to assist customers with software-related issues. You will handle calls, troubleshoot problems, and ensure timely resolutions.

Responsibilities include installation and configuration support, remote assistance, and maintaining accurate support tickets and customer records. Freshers or candidates with 0–1 year of experience, and Tamil & English language proficiency, are welcome to apply.

Qualifications

• Any Graduate / BCA / B.E. / B.Tech.
• Freshers or 0–1 years of experience.
• Languages: Tamil & English

Responsibilities

• Attend customer calls and provide technical support.
• Troubleshoot software-related issues.
• Assist with software installation and configuration.
• Provide remote support to customers.
• Escalate unresolved issues to the technical team.
• Maintain support tickets and customer records.

Education

Any Graduate / BCA / B.E. / B.Tech

Job description

Job Title: Technical Support Executive (Software Support)

Job Summary: We are looking for a Technical Support Executive to provide software-related support to customers. The role involves attending customer calls, troubleshooting software issues, providing remote assistance, and ensuring timely resolution of customer queries.

Key Responsibilities

• Attend customer calls and provide technical support.
• Troubleshoot software-related issues.
• Assist with software installation and configuration.
• Provide remote support to customers.
• Escalate unresolved issues to the technical team.
• Maintain support tickets and customer records.

Qualification

• Any Graduate / BCA / B.E. / B.Tech

Experience

Freshers or 0–1 years of experience.

Languages: Tamil & English

location : #24 Shambavi Building 23rd Main Marenahalli JP Nagar 2nd Phase Bengaluru - 560078