Technical Support Engineer

Kennovation Software Services Pvt. Ltd.; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

Kennovation Software Services Pvt. Ltd. is seeking a Technical Support Engineer for OT and ICU medical devices. You will travel across India for product demonstrations, installation, deployment, and on-site technical support at hospital sites.

The role requires coordinating with internal teams, conducting hospital staff training after installation, and providing on-site troubleshooting during deployment. Travel across India is required with strong communication and problem-solving skills.

Qualifications

• Bachelor’s degree in biomedical engineering or computer science engineering (preferred).
• Good communication and presentation skills.
• Strong coordination and problem-solving ability.
• Quick decision-making skills.
• Willing to travel across India.

Responsibilities

• Travel pan India for installation and deployment at client sites.
• Support sales team during product demonstrations.
• Provide on-site technical support during installation and commissioning.
• Handle troubleshooting in case of any technical issues during deployment.
• Coordinate with internal teams for smooth execution.
• Conduct training sessions for hospital staff after product installation.
• Maintain proper reporting and documentation.
• Be comfortable standing in OT during device deployment if required.

Skills

Communication skills

Presentation skills

Coordination

Problem-solving

Decision-making

Travel willingness

Education

Bachelor’s degree in Biomedical Engineering or Computer Science Engineering

Job description

Job Summary

We are looking for a Technical Support Engineer for OT and ICU medical devices. The candidate will travel across India for product demonstration, installation, deployment, and technical support at hospital sites.

Responsibilities

• Travel pan India for installation and deployment at client sites.
• Support sales team during product demonstrations.
• Provide on-site technical support during installation and commissioning.
• Handle troubleshooting in case of any technical issues during deployment.
• Coordinate with internal teams for smooth execution.
• Conduct training sessions for hospital staff after product installation.
• Maintain proper reporting and documentation.
• Be comfortable standing in OT during device deployment if required.

Requirements

• Bachelor’s degree in biomedical engineering / computer science engineering (preferred)
• Basic knowledge of medical terminology related to OT and ICU devices.
• Good communication and presentation skills.
• Strong coordination and problem-solving ability.
• Quick decision-making skills.
• Active, confident, presentable, and dedicated.
• Willing to travel extensively across India.

Training

Training will be provided. After training, candidate will also train client teams.