Technical Support Associate voice -Bangalore
Eteam
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Job summary
Eteam in Bengaluru is hiring for a Technical Support - Voice Process. The role requires graduation in any discipline and fluency in Hindi and English to assist customers over the phone. The position is office-based with 6-day work weeks and rotational shifts.
Freshers with up to 1 year of experience may apply; laptop service support experience is mandatory. Shifts include 7 am–8 pm for females and 7 am–12 am for males, with one rotational off.
Qualifications
- Any degree graduation.
- Minimum 1 year in technical support.
- Laptop service support experience mandatory.
- Fluent in Hindi and English.
Responsibilities
- Handle voice-based technical support calls to diagnose and resolve issues.
- Provide clear instructions and troubleshooting steps over the phone.
- Document customer interactions and follow up as needed.
Skills
Education
Tools
Job description
Technical Support - Voice Process.
Qualification: Any Degree graduation
Languages: Hindi and English
6 Days working
Rotational Shifts : (7 am 8 pm - Females)
(7 am-12 AM - Males)
1 Rotational Off
Work from the Office
Minimum 1 year experience required
Laptop service support experience is mandatory
Languages: Hindi and English
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