Technical Specialist

Noventiq India; Maharashtra; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Group medical coverage

Group personal accident insurance

Group term life insurance

Certification programs

Learning and development programs

Flexible work hours

Remote and hybrid work options

Onsite/team events

Job summary

Noventiq India is seeking an experienced Enterprise Endpoint Administrator to manage Intune and Microsoft Tunnel solutions for mobile and desktop devices in a secure, scalable environment.

You will troubleshoot VPN tunnels, implement CA controls, and automate tasks with PowerShell/Bash while maintaining documentation and runbooks for incident resolution and improvements.

Qualifications

• 3–6 years in enterprise endpoint administration, including 2+ years with Intune and tunneling/VPN operations.
• Proficient in Microsoft Tunnel (Linux deployment, certificates, HA, upgrades, per-app VPN, split tunneling).
• Strong networking knowledge: TCP/IP, DNS, routing, NAT, proxies, firewall rules, TLS/PKI.
• Experience with Android Enterprise and iOS/iPadOS per-app VPN; Windows VPN familiarity is a plus.
• Scripting skills (PowerShell, Bash); experience with Log Analytics/KQL and platform logs.
• Knowledge of Conditional Access, device compliance, Intune RBAC, and tenant scoping.
• Proven L2 operations experience: incident, change, problem management; strong documentation skills.

Responsibilities

• Resolve L2 escalations for Intune device connectivity and Microsoft Tunnel incidents (Android, iOS/iPadOS).
• Troubleshoot end-to-end tunnel flows, including DNS, PKI, certificates, TLS, and firewall paths.
• Conduct root cause analysis and implement corrective actions; maintain documentation and runbooks.
• Monitor and optimize tunnel performance; coordinate with cross-functional teams for issue resolution.
• Configure and maintain Microsoft Tunnel Gateway (Linux/Ubuntu), including high availability, updates, and certificate management.
• Deploy and validate Intune VPN profiles, App Protection Policies, Device Configuration, and Compliance Policies.
• Integrate with Microsoft Entra ID (Azure AD) Conditional Access for secure access.
• Support change management, maintenance, and platform upgrades.
• Utilize Azure Monitor, Log Analytics, syslog, and Intune diagnostics for monitoring.
• Automate tasks using PowerShell/Bash and Microsoft Graph API.
• Generate operational reports on tunnel uptime, incident trends, and compliance.
• Enforce Zero Trust principles and ensure compliance with security frameworks (e.g., ISO 27001).
• Remediate vulnerabilities on gateways and endpoints.

Skills

Intune administration

VPN operations

Networking basics

Android/iOS per-app VPN

PowerShell

Bash

Log Analytics

Azure AD Conditional Access

L2 support

Documentation

Tools

Microsoft Tunnel

Azure Monitor

Microsoft Graph API

PKI/certs

Linux/Ubuntu

Job description

Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential.

• One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$.
• 3500+ Employees in India for India.
• Total 28 Offices in India across North, South, West & East.
• 1000+ Resident Engineers across India.
• 2500+ technical resources in India for India.
• Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies.
• Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies.
• Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues.

About You

• 3–6 years in enterprise endpoint administration, including 2+ years with Intune and tunneling/VPN operations.
• Proficient in Microsoft Tunnel (Linux deployment, certificates, HA, upgrades, per-app VPN, split tunneling).
• Strong networking knowledge: TCP/IP, DNS, routing, NAT, proxies, firewall rules, TLS/PKI.
• Experience with Android Enterprise and iOS/iPadOS per-app VPN; Windows VPN familiarity is a plus.
• Scripting skills (PowerShell, Bash); experience with Log Analytics/KQL and platform logs.
• Knowledge of Conditional Access, device compliance, Intune RBAC, and tenant scoping.
• Proven L2 operations experience: incident, change, problem management; strong documentation skills.

What You ‘ll Do

• Resolve L2 escalations for Intune device connectivity and Microsoft Tunnel incidents (Android, iOS/iPadOS).
• Troubleshoot end-to-end tunnel flows, including DNS, PKI, certificates, TLS, and firewall paths.
• Conduct root cause analysis and implement corrective actions; maintain documentation and runbooks.
• Monitor and optimize tunnel performance; coordinate with cross-functional teams for issue resolution.
• Configure and maintain Microsoft Tunnel Gateway (Linux/Ubuntu), including high availability, updates, and certificate management.
• Deploy and validate Intune VPN profiles, App Protection Policies, Device Configuration, and Compliance Policies.
• Integrate with Microsoft Entra ID (Azure AD) Conditional Access for secure access.
• Support change management, maintenance, and platform upgrades.
• Utilize Azure Monitor, Log Analytics, syslog, and Intune diagnostics for monitoring.
• Automate tasks using PowerShell/Bash and Microsoft Graph API.
• Generate operational reports on tunnel uptime, incident trends, and compliance.
• Enforce Zero Trust principles and ensure compliance with security frameworks (e.g., ISO 27001).
• Remediate vulnerabilities on gateways and endpoints.

What We Offer

• Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance
• Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives
• Maternity and Paternity Leaves
• Company Sponsored Certification Program
• Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs
• Quarterly Performance Feedback Sessions
• Savings, Investments and Retirement Benefits
• Flexible Work Hours, Work from Home, Remote Working, Hybrid Working
• Company Onsite / Fun Events

Location: Pune - NQIND, Pune, Maharashtra, India